1-800-PACK-RAT Moving and Storage is a company dedicated to making moving and storage simple for its customers. They offer all-steel, portable storage and moving containers to ensure items are safe and secure during transport and storage. The company takes pride in providing exceptional customer service and has helped customers with various needs, such as cross-country moves, home renovations, and more. If you're looking to explore more moving options, you can check out other movers in Sugar Hill, GA for choices. With their long-distance and local moving solutions, on-site storage, secure warehouse storage facilities, and business solutions, 1-800-PACK-RAT claims to offer a higher level of customer service and quality in terms of their containers and services compared to other moving companies.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Residential Solutions
- Military Moving
- Moving Containers
- Restoration & Remediation
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Sugar Hill, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service provided”
“Pack-Rat provided peace of mind during the move”
“the entire process was stress-free”
“incredibly pleased with their service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“team's punctuality”
“team was prompt”
“Showed up when they said they would”
“they were on time for both delivery and pick up”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“not good business due to unexpected charges”
“So many hidden fees”
“added unknown charges”
“liked the prices”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“communicative”
“many attempts to communicate without resolution”
“listened and resolved issues respectfully”
“Took over an hour to get them on the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they charged me extra unfairly”
“charged unexpectedly for pod pickup”
“The price given isn't the actual price”
“admitted to lying about the paperwork”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“unloaded and rearranged containers quickly”
“Fast delivery and pick up imply speediness”
“in and out in under 30 minutes”
“Fast unloading.”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Friendly service”
“staff was pleasant to work with”
“they were very customer friendly”
“so unprofessional and rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire Pack-Rat again”
“would definitely hire again”
“highly recommend Pack-Rat Moving Services”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“their professionalism stood out”
“team's professionalism”
“Ari was prompt and professional”
“unprofessional and rude”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“resolved the initial issues after conversation”
“never refunded me as promised”
“did not rectify the issue with paperwork promptly”
“have not received the help needed”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful handling of my items”
“handled my items with precision”
“nothing inside was damaged”
“items missing, including two TVs.”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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