Smith and Wes Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Additional Cities Served: Dunwoody, Sugar Hill, Norcross, Lilburn
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Customer Reviews of Smith and Wes Moving Company
We analyzed and organized the customer reviews of Smith and Wes Moving Company in Brookhaven, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smith and Wes Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“pleasant surprise with the service received ”
“one of the best moving experiences”
“excellent job and exceeded expectations ”
“got it all done in record time ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“James and Nick were punctual”
“review does not mention any punctuality issues ”
“team were timely”
“arrived on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pricing was very fair”
“received a fair quote ”
“staying within budget”
“they offered a fantastic price compared to others ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Wes personally checked in before and during move”
“answered all questions and was upfront about costs ”
“Wes provided transparent guidance on pricing”
“Wes checked in multiple times for smooth move ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“pricing was very fair”
“upfront about costs ”
“staying within budget”
“swiftly got it done within quoted timeframe ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“everything with the move is going smoothly”
“very fast and efficient ”
“team incredibly efficient”
“efficient and didn’t miss a beat ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“he was kind and courteous ”
“super friendly James and Nick”
“very professional, courteous and helpful ”
“highly recommended ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would highly recommend and will be a returning customer”
“will be using them in the future when I move ”
“thoroughly impressed and happy with service ”
“highly recommended”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was kind, courteous, and extremely thoughtful”
“team was very professional”
“very professional and courteous movers ”
“true professionals with high professionalism ”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled my stuff with care”
“took care to wrap furniture pieces carefully ”
“careful handling of my items”
“carefully wrapped furniture and fragile items ”
Customer Insights
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| James, Nick | James and Nick were punctual and friendly |
| Manny, Joe | exceeded expectations and did an excellent job |
| Lee, Wes | Lee efficient, Wes checked in multiple times |
| Prince, Juwon, Markal, Wes | timely, efficient, invaluable sales rep, stress-free experience |
| Smith, Wes | Smith and Wes did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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