How does PODS Moving & Storage work? PODS is a contactless service. You can load your things on your schedule, and right in your driveway. After your POD is delivered and packed up, you have a few options. You can choose on-site storage, keeping your container on your property for as long as you like. You can also store it in a local PODS Storage Center, or move it to your new home across town or across the country. Your PODS professionals will pick up your container and move it to your new home. With numerous locations all over the country, it's an ideal choice for those seeking Augusta, GA moving services. PODS was founded in 1998 and has consistently provided quality service ever since.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Aiken, North Augusta, Milledgeville, Grovetown, Waynesboro, Washington, HephzibahShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
- Order packing supplies online
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Augusta, GA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.65/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“terrible drivers and smashed belongings”
“always had good experiences”
“terrible service”
“great service, very helpful, stress-free”
2. Punctuality
6.88/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Bobby was prompt”
“The driver was on time”
“drivers for arriving and picking up on time”
“arrive safe and in a timely manner”
3. Affordability
4.18/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Way too expensive”
“A bit expensive but still satisfactory.”
“price less than I expected”
“affordable option”
4. Communication
5.15/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“constantly had to retell my story”
“Customer service was the best”
“quality customer service representatives.”
“No one called back for a month.”
5. Stick to Prices
3.44/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged 40 days out instead of day of”
“they totally flip the charge”
“got exactly what I expected”
“did not stick to the quoted price”
6. Friendliness
7.7/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers had bad attitude”
“Bobby was friendly”
“Very friendly attitude”
“professional and cordial”
7. Will Hire Again
5.45/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely not going to hire again”
“would emphatically hire again”
“am a returning PODS customer”
“would definitely not hire again”
8. Professionalism
5.07/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional conduct and lying”
“no response after making a claim”
“"very professional personnel"”
“crew mishandled the pod pickup”
9. Conflict Handling
2.33/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no effort to cover damages”
“couldn't find my incident”
“Did not address the issue with damaged items.”
“no attempt to fix yard damage”
10. Precision & Care
3.46/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“smashed $3k worth of things”
“PODS cracked and ruined antique dining set.”
“they throw stuff around like it's trash”
“severe ruts in yard”
Customer Insights
Cost: $ 530.00 from 5 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
3444 Milledgeville Rd, Augusta, GA, 30909
(877) 770-7637
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