North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 123 other Atlanta moving companies, and 637 moving companies in Georgia.
Key Takeaways:
- Overall rating: 4.40 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Established in 1933, North American Van Lines provides local, long-distance, and international moving services. The company prides itself on a personalized approach to moving, with tailored solutions for individual needs. It offers a range of services, including corporate and household relocation, packing, loading, and transportation of belongings. North American Van Lines is recognized for its 24-hour customer service and unmatched resources for a smooth moving process. It also offers advanced features like shipment tracking and a systematic loading and unloading process. If you are looking for a broad service area, it might be worth checking out some of the other high-quality movers serving Atlanta, GA. This company has over 500 agent locations nationwide, showcasing its reach.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 5.91 | ↓ -28.8% | 0 | 2 | 0.0% | |
| Communication | 5.12 | ↓ -31.1% | 0 | 1 | 0.0% | |
| Stick to Prices | 2.68 | ↓ -55.1% | 0 | 2 | 0.0% | |
| Will Hire Again | 5.71 | ↓ -29.0% | 0 | 2 | 0.0% | |
| Professionalism | 6.05 | ↓ -25.9% | 0 | 1 | 0.0% | |
| Conflict Handling | 1.82 | ↓ -55.2% | 0 | 2 | 0.0% | |
| Precision & Care | 4.85 | ↓ -38.8% | 0 | 2 | 0.0% |
Recent North American Van Lines Reviews
Quality - 5.91/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Communication - 5.12/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 2.68/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Will Hire Again - 5.71/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 6.05/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 1.82/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 4.85/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Long Distance Moving
- Local Moving
- Packing Options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Loading and Unloading Services
- Disassembly and Reassembly
- Residence Protection Pads
- Moving Storage
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/11/25)- USDOT: 4106077
- ENTITY TYPE: Carrier
2
Registered Trucks, Tractors, or Vans
2
Registered Drivers
7/20/23
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
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Contact North American Van Lines
- 1100 Westlake Pkwy SW # 175a, Atlanta, GA, 30336
- +1 470-231-2280
- https://www.northamerican.com/local/atlanta-ga-moving-company
Follow North American Van Lines:
How we ranked the top Georgia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Georgia:
Our original review-based ranking algorithm
We started with a total of 637 companies that offer moving services in the Georgia area.
From these 637 companies, we analyzed a total of 101,306 reviews dating all the way back to February 2008.
We also reviewed a total of 127 state and federal moving licenses from these 637 companies and 1,964 different 3rd party review and social profiles.
Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 244,772 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 37,673 Atlanta moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
