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PODS Moving & Storage Review

Updated Jun 14, 2025
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Looking to hire PODS Moving & Storage? See our detailed 11-point review based on our independent analysis of PODS Moving & Storage, 77 other Tampa moving companies, and 1,547 moving companies in Florida.

Key Takeaways:

  • Overall rating: 5.01 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

PODS Moving & Storage, previously known as Portable on Demand Storage, revolutionized the moving and storage industry in 1998 with the introduction of portable storage containers. For nearly 25 years, the company, based in the US, has been servicing different parts of the world including Canada, Australia, and the United Kingdom through its over 245 storage center locations. The company offers flexibility by providing moving and storage services on customers' unique schedules and needs. PODS gives customers control over their moving process, offers multiple container sizes, provides packing supplies, help in connecting with local labor providers, and even car shipping. Their services extend to both residential and commercial domains. They have a dedicated team that's geared towards delivering full, personalized support. As a key player in the Tampa, FL moving services landscape, PODS was recognized by Move.org as 2023's best moving and storage container company.

Our Research

  • Analyzed 376 total reviews
  • Reviewed 3 social profiles and review listings
  • Checked for license verification at FDBPR & FMCSA
  • Crunched 339 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality5.59↓ -32.6%293346.8%
Punctuality5.06↓ -36.6%101737.0%
Affordability5.38↓ -29.0%81142.1%
Communication4.39↓ -40.9%183732.7%
Stick to Prices3.14↓ -47.4%31417.6%
Speed4.47↓ -47.1%030.0%
Friendliness7.82↓ -10.4%19676.0%
Will Hire Again4.86↓ -39.6%304639.5%
Professionalism5.62↓ -31.3%121642.9%
Conflict Handling1.99↓ -51.2%2209.1%
Precision & Care6.81↓ -14.0%3260.0%

Recent PODS Moving & Storage Reviews

Quality - 5.59/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great value for the money and would highly recommend
Overall good experience
Highly recommend PODS, extremely satisfied
great work by movers
service was top-notch
Recent Customer Complaints
absolute Worst experience I've ever had
overall really poor experience
billing inconsistencies and lack of customer support made the experience terrible
charged an incredible amount of money without reason
terrible experience with PODS
Overall Review Distribution
Positive
29 (46.8%)
Negative
33 (53.2%)

Additional Details

Moving Services Offered by PODS Moving & Storage

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • Storage On-Site
  • Store at Our Facilities
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and storage supplies
  • Packing and loading support

Contact PODS Moving & Storage

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How we ranked the top Florida movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.

Rating Methodology

Here's the methodology we used to come up with the best movers in Florida:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,547 companies that offer moving services in the Florida area.

From these 1,547 companies, we analyzed a total of 282,675 reviews dating all the way back to May 2007.

We also reviewed a total of 418 state and federal moving licenses from these 1,547 companies and 5,020 different 3rd party review and social profiles.

Each of the ~282,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 702,342 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 131,844 Tampa moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.37/10 avg in Florida from 138,391 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.02/10 avg in Florida from 46,114 reviews

Affordability

How affordable was the moving service?

7.48/10 avg in Florida from 30,563 reviews

Communication

Responsiveness before, during, and after the move.

7.41/10 avg in Florida from 50,782 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.82/10 avg in Florida from 21,142 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.42/10 avg in Florida from 48,819 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.71/10 avg in Florida from 72,431 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.14/10 avg in Florida from 141,650 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.23/10 avg in Florida from 80,798 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.89/10 avg in Florida from 16,343 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.96/10 avg in Florida from 60,363 reviews