North American Van Lines is a world-renowned relocation company, providing moving services since 1933. The company possesses over 500 agent locations across North America. They specialize in managing both local and long distance relocations as well as corporate relocation, catering to individual needs. A vast array of services are offered, including assistance in packing, loading, and transporting customer's belongings along with post-move clean-up and storage facilities. North American Van Lines distinguishes itself by its commitment to personalized service. Using a systematic approach for packing, labelling, and arranging boxes to minimize stress for the customer, they've become an integral part of the local moving services in Tampa, FL. They also provide 24-hour customer service.
North American Van Lines
About North American Van Lines
Additional Cities Served: Clearwater, New Port Richey, Oldsmar, Brooksville, Port Richey
Moving Services
- Quality Local or Long Distance Moving Service
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Standard moving boxes in sizes that range from 1.5 to 6 cubic feet
- Wardrobe boxes for the contents of your closets
- Mirror boxes in which to pack mirrors, pictures, and glass tabletops for safer moving
- Mattress boxes in all sizes to protect your mattresses from dirt and damage
- Dishpack barrels for safe transportation of dishes and china
- Loading and Unloading Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of North American Van Lines
We analyzed and organized the customer reviews of North American Van Lines in Tampa, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for North American Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“best overall experience”
“great work by movers”
“incredible experience with every aspect being professional”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were prompt”
“everything was on schedule”
“did not deliver on expected date”
“they did not show up on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Cost effective”
“Cost 15,700$, extremely expensive for the service”
“$5300+ run around ”
“North American was the highest priced.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“The support from the office was great”
“very communicative throughout the process”
“were lied to through the whole process.”
“customer service is rude”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“The price quoted was the price we paid”
“gross underestimate of how much space needed”
“implied costs did not match services received”
“movers demanded more money for stairs ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Efficient”
“delivery much slower than promised”
“worked efficiently”
“it went quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly and courteous”
“every last employee was courteous”
“customer service is rude”
“smelled of dope smoke, not friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“would definitely recommend”
“would use them again”
“definitely would recommend”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional”
“Professional”
“every employee was professional”
“crew barely spoke English, unprofessional handling.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“stolen items and damaged goods not addressed”
“did not attempt to rectify any damages”
“Company corrected the problems after being notified.”
“did not compensate adequately for the delay ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items taken off the truck upside down.”
“furniture and items were heavily damaged”
“items broken and dishonesty in handling”
“were walls scratched, furniture scuffed, broken”
Customer Insights
Cost: $ 16344.00 from 3 historical data points
Interstate Move Duration: 8 days from 5 reviews
Great Crew Members
| John | John and destination crew did great work |
| Jennie | Jennie provided one of the best customer service experiences. |
| Brian | Brian ensured everything was done correctly |
| Steve, Jennie | Steve and Jennie were great with service and communication |
| Phil,Phil,Phil | went 'above & beyond' during our move. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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