Flex Moving & Storage

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MoversChevron RightFloridaChevron RightPompano BeachChevron RightFlex Moving & Storage
based on 188+ data points
Circle Info

Additional Cities Served: Tamarac, Margate, Oakland Park, Wilton Manors

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Customer Reviews of Flex Moving & Storage

We analyzed and organized the customer reviews of Flex Moving & Storage in Pompano Beach, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Flex Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.11/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great service from movers

fastest move ever

nightmare of a move

excellent workers and movers

2. Punctuality

7.87/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

on-time arrival by Robert and Jordan

super efficient & fast

unit never came as scheduled

reliable with screenshots of GPS arrival

3. Communication

6.91/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

nobody calls me back

great customer service

setting up communication was very clear

no updates and poor communication

4. Stick to Prices

4.18/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

got me great quote

price increased after move, not as quoted

charged me $200 more than quoted

5. Speed

7.49/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

fastest move ever

efficient and quick move

super efficient & fast

timely manner of loading and unloading

6. Friendliness

9.58/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Robert and Jordan were courteous

they are friendly

super efficient and respectful

Trey was very professional and polite

7. Will Hire Again

8.46/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

using this company again

will definitely use this company again

can't say enough bad things

recommend this company and would hire again

8. Professionalism

9.48/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

excellent workers

Dennis and crew were very respectful

Trey was very professional

great team led by Jean

9. Conflict Handling

4.85/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no response from customer service

didn’t correct or address the issue

turned a big issue into great experience

didn’t return money, lots of run around

10. Precision & Care

8.79/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

broken furniture and missing hardware

handled items with care, no issues mentioned

very respectful of my belongings

handled heavy reclined sofa well

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Great Crew Members

Alonzo,Tregreat service from these movers
Robert, JordanRobert and Jordan were fast and courteous
Terry,Jeffthey are excellent workers and movers
Erichelpful getting great quote
TreyTrey was very professional, polite, and explained everything
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Flex Moving & Storage

Location
Pompano Beach, FL, 33060
Phone
(754) 714-3876
Link
Google
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