PODS Moving & Storage is an industry leader with nearly 25 years of experience in providing innovative moving and storage solutions. The company revolutionized the moving and storage industry in Pensacola, FL in 1998 by introducing the concept of portable storage containers. Today, they offer a comprehensive moving experience, including multiple container sizes (8-foot, 12-foot, and 16-foot), PODS City Service, packing supplies, connections to trusted local labor providers, and even car shipping services. PODS operates internationally, with services available in Canada, Australia, and the United Kingdom. The company prides itself on its personalized approach to moving, offering flexible, adjustable scheduling and a stress-free experience to customers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Gulf Shores, Milton, Gulf Breeze, Brewton, Freeport, Flomaton
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Storage Units
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Pensacola, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Very streamline from start to finish”
“Easy convenient service”
“Overall experience acceptable but nothing special”
“All in all a great service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Timing is the biggest obstacle”
“the POD was placed exactly as desired”
“deliver and pickup on time”
“delivery window changed and Pod not delivered on time.”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“convenience is the best”
“saved a LOT of money”
“not affordable due to price change”
“cheaper than standard moving company”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication”
“frustrations with customer service”
“terrible job of communicating about transit and arrival”
“Poor communication with telephone help”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“issues with resolution of final account balance”
“did not stick to quoted price”
“only approved to pay for a portion of claim”
“did not stick to quoted prices, charged extra without justification”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Courteous and professional drivers all around”
“they are friendly”
“customer service representatives hung up”
“they are always so kind”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Worked perfectly for our long distance move”
“would use again”
“used UHaul instead of PODS for next move”
“would hire again because of great service”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Courteous and professional drivers all around”
“very professional”
“Donnell or Darnell, and Chase conducted themselves professionally”
“drivers were extremely professional and skillful”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“document everything for disputes indicates lack of trust”
“declined insulting offer for damaged items”
“refused to take responsibility or rectify the issue”
“company did not rectify the damage to fence”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything that was stored was ruined”
“items moved took on water and fence damaged”
“Damaged tree and property due to leaky unit”
“none of our contents were damaged”
Customer Insights
Cost: $ 3335.00 from 5 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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