Family First Moving and Storage, LLC is a family-owned local moving company based in Pensacola, FL, with over 20 years of industry experience. They serve Pensacola, Pace, and Fairhope, as well as the surrounding cities in Escambia, Santa Rosa, Okaloosa, Baldwin, and Mobile counties. The company offers a range of services, including residential local moves, full-service moving, long-distance moving, and office moving. They pride themselves on providing professional, organized, and efficient services at affordable prices, with trained employees committed to top-quality customer service and safety practices.
Family First Moving and Storage
Ranked Top 10 Best Movers in Pensacola, FL
About Family First Moving and Storage
Additional Cities Served: Niceville, Milton, DeFuniak Springs, Gulf Breeze, Newberry, Monroeville, BrewtonShow More >
Moving Services
- Residential local moves
- Full-service moving
- Long distance moving
- Office moving
- Local moving services
- Packing services
- Long-distance moving services
- Office moving services
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Family First Moving and Storage
We analyzed and organized the customer reviews of Family First Moving and Storage in Pensacola, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Family First Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.1/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Best Moving Company we've ever experienced”
“great work by movers but poor packing of small items”
“Excellent work by movers”
“THE VERY BEST MOVERS in Las Vegas”
2. Punctuality
9.14/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“arrived right on time”
“They were timely”
“service was timely”
“guys showed up on time”
3. Affordability
8.5/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Felt the total price was fair”
“VERY FAIR PRICE”
“double the amount charged from quote”
“best value among all the bids”
4. Communication
8.71/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Frank was very helpful with scheduling and rescheduling”
“Based on flexibility and personability”
“very polite and friendly in communication”
“Frank was a great help scheduling”
5. Stick to Prices
7.8/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no mention of price changes, implies sticking to quote”
“charged double without prior notification”
“reimbursed for time not used”
“reliability, stuck to their prices”
6. Speed
9.08/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“The whole move took about 6 hrs”
“completed the large job very quickly”
“Movers worked well together as a team”
“were strategic and made sure everything was very smooth”
7. Friendliness
9.44/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“great group of men to work with”
“they are great and friendly people”
“Movers were personable”
“very polite and friendly”
8. Will Hire Again
8.81/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend and would hire again”
“great service but won't overlook the packing issue”
“Would recommend these movers”
“hired them again a few days later”
9. Professionalism
8.89/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Everything was done professionally”
“polite, friendly and professional”
“Professional teamwork observed”
“Professional and friendly.”
10. Conflict Handling
5.06/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Frank did not honor his promise to take care”
“Frank did not respond to resolve issues”
“reimbursed for unused time without asking”
“never heard back after reporting damage”
11. Precision & Care
8.86/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“glassware was well protected but small items were neglected”
“stacked the boxes perfectly without damage”
“Respect and care for our things were shown”
“Considerate of my belongings”
Customer Insights
Local Move Duration: 5 hours from 4 reviews
Great Crew Members
| Frank | Frank was adept at scheduling |
| Bobby | Bobby deserves praise for being mentioned by name for good service |
| Mack | Mack's crew was amazing. |
| Frank | dealt directly with the owner during estimate and scheduling |
| Ricky, Kadeem, Donald | awesome job by movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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