Since 1969, Coastal Moving & Storage has been serving families and businesses in the greater Gulf Coast area. This Pensacola-based company provides first-rate moving and storage services for residents, offices, commercial facilities, and members of the military. It is licensed, bonded, and insured, so you can rest assured your belongings are in good hands. Coastal Moving & Storage is also an agent for Mayflower Transit, which means it can help you move anywhere in the United States or even out of the country. If you need temporary or long-term storage, you can trust this company to keep your items safe and sound until you’re ready to take them home again. Being part of the movers in Pensacola, FL, Coastal Moving & Storage has seen it all. With over 50 years of experience in the industry, it has the knowledge to handle any situation that comes up while working on your home or office move.
Coastal Moving & Storage
About Coastal Moving & Storage
Additional Cities Served: Panama City, Crestview, Fairhope, Fort Walton Beach, Foley, Niceville, DestinShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Coastal Moving & Storage
We analyzed and organized the customer reviews of Coastal Moving & Storage in Pensacola, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Coastal Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“HORRIBLE SERVICE!!!”
“The most unprofessional customer service experience.”
“great job with our move”
“impressed with how professional and careful they are”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“the movers arrived 6 hours late”
“on time even in the rain”
“arrived in a timely manner”
“arrived within the specified time range”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“they had a better hourly rate than competitors”
“reasonably priced”
“great price”
“Totally worth every penny”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they were in communication despite the delay”
“zero communication”
“was immediately yelled at.”
“communicated what to expect well”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“my price was more than double the original quote”
“made sure everything was placed properly”
“Price quoted was reasonable and no surprises”
“No surprise fees, charge less than the quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed move in one day instead of two”
“Move was done quickly”
“accomplished everything efficiently”
“pushed the delivery date up and arrived promptly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Unprofessional, rude”
“absolutely mean person on the call.”
“fun movers”
“downright nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not recommend this company”
“wouldn't hire again”
“would not hire again due to hostility.”
“will always recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Unprofessional, rude, liars”
“unprofessional and hostile customer service experience.”
“very professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“lost items and caused damages”
“didn't take responsibility for damage”
“no resolution or follow-up on claim”
“Did not take responsibility for damage”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“they are careful with items”
“worked diligently and carefully”
“Each member was careful with our furniture”
“handled our items like they were theirs”
Customer Insights
Local Move Duration: 8.5 hours from 3 reviews
Great Crew Members
| Patrick | discussed how to box up items and details |
| Billy, Sherm, Jermain | worked diligently and with care even in the rain |
| Jay | Jay tried his best to help and showed urgency |
| Jay | Jay and his team made it so much easier |
| Billy | Billy was knowledgeable and timely |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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