About The Move is a fully licensed and insured moving company serving Florida, Alabama, Tennessee, Mississippi, and the surrounding areas. Based in Pensacola, FL, the family-owned company offers a range of services including residential, commercial, and apartment moving, as well as packing services. The team of experienced movers and drivers are carefully screened and aim to provide efficient, reliable moving services at a fair cost, with a strong focus on professionalism, customer service, and attention to detail. About The Move has a 96% referral rate, which demonstrates its commitment to meeting the needs of its customers.
About The Move
Ranked Top 10 Best Movers in Pensacola, FL
About About The Move
Additional Cities Served: Crestview, Niceville, Milton, Gulf Breeze, Mary Esther
Moving Services
- Residential Moving
- Commercial Moving
- Apartment Moving
- Packing Services
- Free Moving Quote
Awards
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Customer Reviews of About The Move
We analyzed and organized the customer reviews of About The Move in Pensacola, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for About The Move based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.5/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“did a good job”
“worth every penny”
“efficient work by Ryan and his team”
“Bryan and Ryan moved me and my family”
2. Punctuality
9.47/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up when they said”
“arrived on-time”
“the crew showed up on time”
“Showed up on time”
3. Affordability
8.48/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pleased with the price”
“originally affordable quote but then raised to an unaffordable price”
“fair price”
“most reasonable prices among competitors”
4. Communication
8.6/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Scheduling was easy”
“great and timely communication”
“responsive”
“did what they said they would do”
5. Stick to Prices
7.77/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“adjusted price for less guys”
“no hidden fees”
“significantly changed the price after loading my belongings”
“They even refunded us for a 15 minute overage”
6. Speed
9.55/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“loaded and unloaded quickly”
“unloaded a 27 foot truck in under 4 hours”
“finished as estimated despite being short a worker”
“finished an hour quicker than expected”
7. Friendliness
9.43/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“super nice”
“they were courteous”
“They were so friendly”
“everyone was very professional and pleasant”
8. Will Hire Again
9.38/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely use them again”
“worth every penny”
“would absolutely use again”
“would use this moving company again”
9. Professionalism
9.36/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“were professional, courteous”
“put furniture back together”
“They were professional”
“crew was very professional”
10. Conflict Handling
5.29/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no effort to right the wrong after overcharging”
“Feel they went over and above”
“offered me a full refund for my deposit”
11. Precision & Care
9.18/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took apart, wrapped, loaded, unloaded”
“completed the move without a single breakage”
“kept furniture padded and safe”
“handled our things with care”
Great Crew Members
| Josh, Demetrius, Joey, Antonio | did a good job for us |
| Ryan | Ryan was efficient |
| Bryan, Ryan | They treated us like family and were professional |
| Ryan | Big thanks to Ryan who kept things very organized |
| Brant, Miles | Brant and Miles were professional and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Pensacola Moving Services
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