J&J Metro Moving and Storage is one of Central Florida’s leading movers. For over 50 years, it has been servicing customers looking for professional, reliable, and affordable movers for their local and long-distance relocation. J&J Metro is a full-service moving company established in 1968. It offers complete residential and commercial moves anywhere in the country, along with packing services, loading and unloading labor, and clean, secure storage solutions. It has a 25,000 sq ft facility in its Orlando, FL location that can accommodate your belongings for any amount of time, from one day to over a year. J&J Metro Moving and Storage can take on any job, no matter how big or small. It is used to moving specialty items like pianos, safes, and heavy equipment using industry-standard tools and top-quality packing supplies.
J&J Metro Moving and Storage
Moving Services
- Professional packing services
- Custom crating
- Local and long distance moving
- Residential and office relocations
- Loading services for DIY movers
- Secure storage for one item or entire home
- Packing materials available
- RV and boat storage
- Nationwide moving services
- Full-service moving
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Customer Reviews of J&J Metro Moving and Storage
We analyzed and organized the customer reviews of J&J Metro Moving and Storage in Orlando, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for J&J Metro Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“smooth and easy process”
“great work by movers”
“they were GREAT!!!”
“They did a good job on our move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up when they said they would”
“Arrived on time (actually early)”
“showed up right on time”
“Arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very reasonable pricing”
“within budget”
“not cheap but worth it”
“double the price of a competitor”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Peggy and Gary are very professional and responsive”
“miscommunication about final charges”
“company didn't communicate well”
“Peggy was so considerate and nice on the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stuck to the quoted price”
“additional charges not in original quote”
“they tacked on additional fees”
“did it within the quoted range”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast”
“Finished up ahead of schedule”
“fast and efficient service”
“Fast move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“nice and respectful”
“they are friendly”
“friendly”
“patient, kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“without doubt use this company again”
“recommend this company and would hire again”
“recommend this company and would hire again”
“Would use them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very nice and respectful”
“they listened to my concerns and were professional”
“professional team”
“professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not effectively rectify any issues”
“no response from owner to rectify issue”
“refused to cover inspection cost”
“owner not present and callback not guaranteed”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“takes care and handles furniture well”
“Very careful with my items”
“all of my furniture was wrapped perfectly”
“took great care with my Baby Grand Piano”
Customer Insights
Cost: $ 903.00 from 6 historical data points
Local Move Duration: 3 hours from 8 reviews
Great Crew Members
| John, Brian, David | ask questions and make sure we are happy |
| J, J | great work by movers |
| Peggy, Deon | Peggy was considerate on the phone, Deon and guys friendly during move |
| Peggy,Gary | very professional and responsive |
| Ryan, Deon, John | Ryan, Deon (Alvin), and John moved my piano perfectly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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