Compass Self Storage, based in Cleveland, Ohio, is a one-stop-shop for all your residential or business-related storage needs. With multiple locations across the United States, they provide packing and moving supplies, arrange truck rentals, and contact St. Cloud, FL moving services on behalf of their customers. Compass strives to make the storage experience hassle-free and customer satisfaction is their top priority. Their facilities offer a variety of amenities such as climate-controlled units, indoor units, secure entry access, and digital surveillance. Whether you need personal storage, business storage, or boat and RV storage, Compass Self Storage has the right solutions for you.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in St. Cloud, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.3/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“excellent service”
“Great service provided”
“great service”
“great work by movers”
2. Affordability
8.64/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Affordable price”
“affordable”
“prices were great”
“fair prices and extremely affordable”
3. Communication
9.15/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great customer service”
“Helped choose the best storage”
“gave all the information needed”
“sheela helped me and answered all my questions”
4. Stick to Prices
4.68/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“some additional fees not advertised”
“inquired extra costs due to management's oversight”
“charged late fees despite autopay setup”
“stuck to the price exactly”
5. Speed
9.63/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast”
“very good and fast”
“move was done quickly”
“Fast and easy”
6. Friendliness
9.52/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Daniela was very sweet & helpful”
“they are always friendly”
“they are very nice”
“very professional and kind”
7. Will Hire Again
9.11/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will definitely use again”
“recommend them”
“Highly recommend and would hire again”
“would hire again”
8. Professionalism
8.4/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional”
“Yasmin's behavior was unprofessional”
“very professional and polite”
“Professional”
9. Conflict Handling
3.86/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not rectify the damage to my belongings”
“does not right a wrong at all”
“no effort to resolve issues or mistakes made”
“able to resolve my issue quickly”
10. Precision & Care
5.66/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Martha and Jenny took great care with items”
“my belongings were damaged by water and roaches”
“locks were broken and storage emptied”
Great Crew Members
| Daniela | made my rental experience very easy |
| Yasmin | made me feel comfortable with my rental |
| Yasmin C. | Yasmin C. made the experience very professional. |
| Daniela A | Was very helpful and nice |
| Yasmin | made our experience very easy and was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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