1-800-PACK-RAT Moving and Storage is a company that provides convenient, secure, and affordable moving and storage solutions. Their services include long-distance moving, local moving, on-site storage, and secure warehouse storage. With a nationwide network of over 65 warehouse storage facilities, 1-800-PACK-RAT caters to both residential and business customers. The company offers all-steel, weatherproof portable moving containers to ensure the safety of clients' belongings. In addition, they allow customers to pack at their own pace and provide no-hassle delivery options, ground-level loading, and on-site container access. For more options, you can check the list of movers in Palm Bay, FL. Overall, 1-800-PACK-RAT distinguishes itself through its commitment to customer satisfaction and high-quality moving and storage services.
1-800-PACK-RAT Moving and Storage
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions (Commercial Moving and Storage)
- Military Moving
- Portable Storage Containers
- Restoration & Remediation Storage Solutions
- Residential Solutions (Home Moving and Storage)
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Orlando, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“impressed with their commitment to excellence”
“experience with PACK-RAT was outstanding”
“All went well”
“Pack Rat's service made my move a breeze”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“shipment got delayed by 2 weeks”
“Drop off and pick up were on time”
“received a call to confirm the delivery time”
“not delivered on promised time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was astronomical compared to quote”
“double charging issues”
“extremely expensive due to unexpected fees”
“paid extra for expedited service”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“team was communicative”
“communication was very poor ”
“no explanations given for delay”
“explained what to do and how”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted prices ”
“try to tackle on a fuel charge”
“took money without authorization”
“price was way more than quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“unloaded quicker”
“took an entire month for delivery”
“quick unload”
“quick load”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“cordial group of gentlemen”
“The staff that came were super nice”
“drivers were friendly during both delivery and pick up”
“loaders were very nice men”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again because move was executed seamlessly”
“would hire PACK-RAT again”
“would hire again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team was organized and professional”
“impressive and better engineered system”
“Very unprofessional company”
“lack of professionalism in handling delivery updates”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to rectify overcharging issue ”
“only a $50 refund per day of being delayed”
“sidewalk was broken and not yet repaired”
“lacked effort to rectify late delivery”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled my delicate items with utmost care”
“dropped a headboard, damaging items”
“containers damaged and items leaked”
“changed arrival date three times, poor handling”
Customer Insights
Cost: $ 2603.00 from 3 historical data points
Interstate Move Duration: 10 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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