United Family Movers is a family-owned and operated moving company based in Hollywood, FL, providing services to the entire Florida area and Tri-County region. The company offers a comprehensive range of moving services, including local and long-distance relocation, commercial moving, packing services, storage solutions, and junk removal. Founded by Luis and Chelsea, who have extensive experience in the movers industry in Fort Lauderdale, FL, and a passion for providing seamless, stress-free moving experiences, the team at United Family Movers takes pride in offering clear communication, timely work, and professionalism to every client. What sets them apart is a genuine commitment to ensuring customer satisfaction by treating all clients like family.
United Family Movers
About United Family Movers
Additional Cities Served: Hollywood, Coral Springs, Pompano Beach, Davie, Boca Raton, Sunrise, PlantationShow More >

Moving Services
- Local Moving
- Long Distance Moving
- Commercial Moving
- Packing Services
- Storage Services
- Junk Removal
Not Authorized
for Interstate Moves
Last Checked: 05/24/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of United Family Movers
We analyzed and organized the customer reviews of United Family Movers in Fort Lauderdale, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for United Family Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience”
“great work by movers”
“Disgraceful service and broke a lot of my furniture.”
“Horrible experience with damage and service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“fit me into their schedule last minute”
“Over 3 hours late”
“they were 3 hours late”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“offered a better price than another company”
“I paid too much for the move”
“reasonably priced”
“price was reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“treated me with excellence”
“Eli made scheduling my move so easy”
“Do not answer to any of my emails or phone calls.”
“Wonderfully responsive to emails, phone calls, and texts”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Flat rate means no price changes”
“charged for 4 crew and 2 trucks, but received 2 crew and 1 truck”
“price was clear from the beginning”
“quote turned out to be accurate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very efficient in packing and moving”
“move was super fast”
“worked hard the whole time”
“Fast workers make move easier”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Ace and Issac were professional and kind”
“they were friendly and engaging”
“workers they employ are always friendly”
“workers were nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“thankful for them”
“recommend this company and would hire again”
“Absolutely the worst and wouldn't use them again.”
“Would not ever recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Ace and Issac were professional”
“Amelia was very unprofessional and childish”
“workers are professional”
“professional staff”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Will not be responsible to replace and fix my items.”
“extremely difficult to process a claim and receive reimbursement”
“not very helpful with damages”
“just told to put in a claim for the issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took great care with my precious family heirlooms”
“Broke and lost a lot of my furniture.”
“Furniture very badly damaged scratched up”
“scratches and chunks taken out of my furniture”
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Great Crew Members
Eli, Ace, Issac | Eli helped with scheduling, Ace and Issac were professional and kind |
Carlos | Carlos tried their best and did replace the glass |
Luis, Chelsea | would call Luis and Chelsea if needed to move again. Workers are hard working, professional, and friendly |
Amelia,Michael,Jeremey | Amelia explained prices well. Michael and Jeremey were efficient and professional |
Amelia,Luis,Carlos,Shaquille,Sheldon | All were very accommodating to our demands |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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