Atlantic Group USA

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MoversChevron RightFloridaChevron RightMiamiChevron RightAtlantic Group USA
based on 119+ data points
Circle Info

About Atlantic Group USA

Atlantic Group USA is a family-owned and operated moving company based in North Miami, Florida. Established in 1947, the company is accredited by the Better Business Bureau with an A+ rating. Atlantic Group USA provides local and long-distance moving services, covering not just Miami, FL but all of Florida, the Eastern Seaboard, and extending to Texas and Colorado. They offer residential and commercial moving, packing services, storage and warehousing, and never subcontract their work. Their employees undergo thorough background checks and training to ensure high-quality customer service. All moves include 30 days of free storage, furniture wrapping, toll-free moves, loading and unloading, and disassembly and reassembly.

Moving Services

  • Local Moves
  • Long-Distance Moves
  • Packing Service
  • Storage/Warehousing
  • Commercial
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3213620

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Atlantic Group USA

We analyzed and organized the customer reviews of Atlantic Group USA in Miami, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Atlantic Group USA based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

5.89/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

team was absolutely wonderful

best choice I could have made

Atlantic Group provided exceptional service

terrible customer service and communication affected my experience

2. Punctuality

5.21/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

called us just a little earlier than our scheduled slot

they arrived 20 minutes tardy

arrived 1.5 hours late but provided notice

were not on time and did not provide notice beforehand

3. Affordability

2.97/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

did not honor the deal we got

ended up paying the same as a premium service

added an additional $700 to moving costs

changing the price $3400

4. Communication

4.52/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

they are not available on weekends

no communication throughout the ordeal

communicated with me before arrival

poor communication about timing and delays

5. Stick to Prices

2.64/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

cost they estimated was what I received

did not stick to estimated pick up and drop off timing

misquoted and didn't stick to the price

quoted one price, paid 3x more

6. Speed

7.11/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

worked quickly

movers were speedy

worked quickly

worked quickly

7. Friendliness

7.98/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very friendly & respectful

movers were courteous

kind and sociable during the move

very friendly

8. Will Hire Again

5.79/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

worth every penny

would eliminate the inconvenience again

would definitely recommend to all my friends

would never hire Gary or Nick again

9. Professionalism

6.54/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

very considerate, very cool guys

movers were professional

incredibly professional and organized

lack of professionalism and responsibility

10. Conflict Handling

2.21/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

unwilling to properly address mistake and compensate

refused to commit to any time or date for drop off

did not make an effort to rectify issues

no resolution for damaged items after 11 months

11. Precision & Care

6.27/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

very careful, nothing was broken or damaged

exceedingly cautious with all of my belongings

took apart and reassembled my furniture with skill

fragile items arrived broken

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Atlantic Group USA

Location
1947 NE 149th St, North Miami, FL, 33181
Phone
(305) 343-2061
Link
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