U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 39 other Clermont moving companies, and 1,810 moving companies in Florida.
Key Takeaways:
- Overall rating: 5.87 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by L.S. "Sam" Shoen and his wife Anna Mary after recognizing a widespread need for one-way do-it-yourself moving equipment, has grown to become an industry pioneer in the DIY moving sector. Based in Phoenix, Arizona, after relocating from Portland, Oregon, U-Haul's services reach across the United States and Canada, ensuring broad availability for their extensive service offerings. U-Haul provides a wide range of moving and storage solutions, including rental trucks, trailers, self-storage units, and U-Box containers. The company is celebrated for innovations such as the introduction of box truck fleets in 1959, specifically designed for residential moving, and their online truck share system launched in 2017. Unique among moving companies, U-Haul has been successfully steered by family leadership since its inception, maintaining its status as a go-to provider in the DIY moving market. Now under the Amerco umbrella, U-Haul celebrated 75 years of service in 2020.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Communication | 6.92 | ↓ -6.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Communication - 6.92/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Packing and Unpacking Services
- Last-Minute Moving
- Self-Storage
- Appliance Moving
- Furniture Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 429357
- MC: 644126
- ENTITY TYPE: Carrier
145
Registered Trucks, Tractors, or Vans
271
Registered Drivers
7/03/24
Most Recent USDOT Update
2,030,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Montverde, FL, 34756
- (407) 347-4065
- https://www.uhaul.com/Locations/UBox-Containers-near-Clermont-FL-34711/785025/
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How we ranked the top Florida movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.
Rating Methodology
Here's the methodology we used to come up with the best movers in Florida:
Our original review-based ranking algorithm
We started with a total of 1,810 companies that offer moving services in the Florida area.
From these 1,810 companies, we analyzed a total of 281,668 reviews dating all the way back to May 2007.
We also reviewed a total of 418 state and federal moving licenses from these 1,810 companies and 5,282 different 3rd party review and social profiles.
Each of the ~281,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 700,618 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 80,244 Clermont moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
