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U-Pack Review

Updated Jun 15, 2025
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Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 101 other Miami moving companies, and 1,547 moving companies in Florida.

U-Pack has an overall score of 8.29 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 63.97% of all movers in Florida and the top 68.18% of moving companies nationwide. They score better than 989 movers in Florida.

Key Takeaways:

  • Overall rating: 8.29 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

U-Pack has become a household name by providing some of the most affordable moving solutions for moving long distances. Whether you’re moving within the city or across the country, U-Pack offers a unique, affordable, and convenient solution. You needn't lose any flexibility or control over your moving process when choosing U-Pack. With their services, you can decide what you need and when. It has specialized storage containers that can be delivered right to your doorstep, giving you the freedom of packing and loading at your own pace. Once you’re ready, its professional drivers can pick up your load and deliver it to your new home or a storage facility. The services U-Pack provides make it a convenient solution for those seeking affordable and flexible Miami, FL moving services.

Our Research

  • Analyzed 102 total reviews
  • Reviewed 7 social profiles and review listings
  • Checked for license verification at FDBPR & FMCSA
  • Crunched 427 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality8.91↑ 7.3%73989.0%
Punctuality8.84↑ 10.8%33489.2%
Affordability9.08↑ 19.9%46492.0%
Communication8.50↑ 14.4%46983.6%
Stick to Prices8.08↑ 35.5%24582.8%
Speed8.65↑ 2.4%10190.9%
Friendliness9.30↑ 6.5%36294.7%
Will Hire Again8.82↑ 9.5%741088.1%
Professionalism8.24↑ 0.7%17385.0%
Conflict Handling4.61↑ 13.4%3537.5%
Precision & Care8.14↑ 2.8%11284.6%

Recent U-Pack Reviews

Quality - 8.91/10

Overall quality of the service provided on moving day.

Recent Customer Praises
best decision for moving, amazing experience
ABF Upack provided an amazing experience
recommend U-Pack and would hire again
amazing experience with U-Pack
Professional people, very nice experience
Recent Customer Complaints
Overall Review Distribution
Positive
73 (89.0%)
Negative
9 (11.0%)

Additional Details

Moving Services Offered by U-Pack

  • Long Distance Moving
  • Military Moves
  • Cross Country Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • Door-to-door moves
  • Affordable Charging (not a direct moving service but related relating to costs)
  • Moving Resource Access (not a direct moving service but indirectly relates to the moving process through provision of guidance, tips, and tools)

Awards

U-Pack Rating Image 2025 award
Top 10 Movers in Miami, FL 2022 award

Contact U-Pack

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How we ranked the top Florida movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.

Rating Methodology

Here's the methodology we used to come up with the best movers in Florida:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 1,547 companies that offer moving services in the Florida area.

From these 1,547 companies, we analyzed a total of 282,675 reviews dating all the way back to May 2007.

We also reviewed a total of 418 state and federal moving licenses from these 1,547 companies and 5,020 different 3rd party review and social profiles.

Each of the ~282,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 702,342 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 131,480 Miami moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.37/10 avg in Florida from 138,391 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.02/10 avg in Florida from 46,114 reviews

Affordability

How affordable was the moving service?

7.48/10 avg in Florida from 30,563 reviews

Communication

Responsiveness before, during, and after the move.

7.41/10 avg in Florida from 50,782 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.82/10 avg in Florida from 21,142 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.42/10 avg in Florida from 48,819 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.71/10 avg in Florida from 72,431 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.14/10 avg in Florida from 141,650 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.23/10 avg in Florida from 80,798 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.89/10 avg in Florida from 16,343 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.96/10 avg in Florida from 60,363 reviews