Midland Van Lines
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Midland Van Lines
We analyzed and organized the customer reviews of Midland Van Lines in Miami, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Midland Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“overall okay service”
“incompetent in doing anything correctly ”
“absolutely terrible experience ”
“gross extra charges added”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“completed move in specified time”
“late and uncontactable for two months ”
“no contact for pick up”
“order takes over a month to arrive”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“very high price”
“gross extra charges upon delivery”
“additional fees and loss of items”
“even though they are cheap”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“kept me updated”
“difficult to get ahold of people ”
“customer service terrible and unhelpful ”
“lack of communication and follow-ups”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged as informed”
“added $1k onto my price ”
“doubled price after loading ”
“quotes mean nothing”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed quickly in three hours”
“extended delivery time”
“demands for tips suggest excessive delays to increase payment”
“unnecessary delays and poor service”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Frank talking over me rudely ”
“they did not seem to care”
“hostile and rude when not chosen”
“rude customer care”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“might not hire due to price concern”
“do not use Midland Van Lines ”
“do not use and warning issued”
“will not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Eli was nasty and aggressive ”
“unconcerned delivery service”
“unacceptable responses and unprofessional behavior”
“unprofessional conduct and improper payment methods”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“charged an extra $16, paid during first pickup ”
“won't return calls or help with issues ”
“no resolution for lost items”
“no help with extended delays ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“no boxes damaged, moved safely”
“multiple damaged items”
“tv, mirror, and table broke”
“items arrived broken and low reimbursement”
Customer Insights
Cost: $ 7160.00 from 12 historical data points
Interstate Move Duration: 21 days from 17 reviews
Great Crew Members
Lewis | kept me updated |
Caleb, Gary, Thalia | people dealt with |
Adrian | initially kind and professional during quote discussion |
Jacob | pretends to care |
James | stable contact but guarantee unmet |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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