PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. Based in Florida, they service customers across the United States, as well as offering international services in Canada, Australia, and the United Kingdom. They pioneered the concept of portable storage containers and offer multiple container sizes to cater to different customer needs. PODS provides a range of services, including local and long-distance moving, on-site and off-site storage, packing and loading assistance, and car shipping, with the flexibility to suit individual requirements. If you're looking for reliable moving services in Lakeland, FL, there are many excellent options, ensuring you'll find a solution that meets your specific needs. The company sets itself apart with its commitment to providing personalized, convenient solutions, ensuring stress-free moving experiences.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Plant City, Haines City, Bartow, Lake Wales, Auburndale, Dundee, WauchulaShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage On-Site
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Residential Moving
- Business Moving
- Moving & Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Lakeland, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“terrible customer service experienced”
“every experience was professional”
“Awesome, Awesome, and will use again!”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“POD was delayed and no arrival time given”
“on time”
“All the delivery drivers were on time”
“arrived implies not on time but no specifics”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charging me triple the amount due to hurricanes”
“price was very good and fair”
“competitive pricing”
“overcharging and multiple charges for simple tasks”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no direct contact number to resolve issues”
“Cannot get anyone to call or email back”
“experience was friendly”
“lack of follow-up from customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged me almost $800 a month from $200”
“nothing about my Pods customer service experience has been what they told me”
“unexpected charges and cancellation of delivery”
“still being charged after cancellation and no delivery”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“friendly experience”
“Super helpful and friendly drivers”
“most people you talk to are so rude”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would not hire due to terrible experience”
“would not recommend them”
“would use them again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional”
“crew was professional”
“unprofessional drivers”
“crew unprofessional on the phone”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“have been trying to get reimbursed for months”
“Worked with me when I had some date changes”
“no resolution or callback from the manager”
“gentleman did not offer compensation”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“safe handling of my belongings”
“Everything made it across the country in one piece”
“sectional was ruined by heated environment”
“stuff was as good as the day it was put in”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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