Suddath Relocation Systems of Jacksonville, Inc

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based on 1232+ data points
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About Suddath Relocation Systems of Jacksonville, Inc

Suddath Relocation Systems of Jacksonville, Inc. has been providing expert moving services since 1919. Based in Jacksonville, Florida, the company has over 45 locations and a global partner network, making it one of the top residential, commercial, and military moving and logistics companies in the US. For anyone looking for movers in Jacksonville, FL, Suddath offers local, long-distance, and international moving services and serves 180 countries with 2,000 employees around the globe. The company also provides commercial moving, logistics, and employee relocation services. Suddath, which moves more than 80,000 households each year, has built a reputation for delivering expert results with a personal touch and is trusted by many top brands.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • International Moving
  • Commercial Moving
  • Employee Relocation
  • Piano Moving
  • White-Glove Moving
  • Packing Services
  • Custom Crating
  • Flexible Storage Services

Florida Moving License

Registered

Last Checked: 01/17/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1018566

ENTITY TYPE

Carrier/Freight Forwarder/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Suddath Relocation Systems of Jacksonville, Inc

We analyzed and organized the customer reviews of Suddath Relocation Systems of Jacksonville, Inc in Jacksonville, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Suddath Relocation Systems of Jacksonville, Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.06/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

great job

Awful experience overall

Michael, Ashton, and Chris were efficient

Michael was a true professional and ensured satisfaction

2. Punctuality

6.52/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

Went past the no later than delivery date

crew was timely

made contact early and consistently

arrived on time

3. Affordability

5.98/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

the move was extremely expensive

entire process was mismanaged

They changed the price upon arrival.

not cheap and had to spend additional money

4. Communication

6.45/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Dan provided great customer service

Wouldn’t answer calls or give information

great customer service

Heather kept us informed on delivery date

5. Stick to Prices

4.85/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

price didn't change post-quote

Final price negotiation didn't include a $250 deposit.

did not stick to initial moving plan

Price was not as quoted, they changed it.

6. Speed

7.96/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

got to work immediately

Michael and Colby were efficient

much slower than should be for the distance

Goods haven't moved as promised

7. Friendliness

9.51/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they helped ease some of the stress

they are friendly

Melissa, Andy, Jay, Fred, Reggie, and Rod were all personable

Daren and crew were very polite

8. Will Hire Again

7.75/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

Never would use them again

would hire again

recommend this company and would hire again

9. Professionalism

8.18/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

crew did a great job

Poor customer service and logistics

they were very professional

were patient and helped ease stress

10. Conflict Handling

2.26/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Refused to provide information about the delay

The claims process is rigged against the customer

refusal to compensate for missing items

no effort to address issues or concerns

11. Precision & Care

8.05/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

many items damaged

some damaged items due to poor packing

took really good care of my furniture

careful with every box and piece of furniture

Customer Insights icon

Customer Insights

Cost: $ 5463.00 from 4 historical data points


Local Move Duration: 1.75 hours from 6 reviews

Great Crew Members icon

Great Crew Members

Dan,ZedDan provided great customer service & Zed did a great job
Chad, FredChad and Fred led a very professional team
Michael, Ashton, Chriswere efficient and patient
Michaelensured customer satisfaction and professionalism
Melissa, Andy, Jay, Fred, Reggie, RodMelissa and Andy were very professional, Jay, Fred, Reggie, and Rod were efficient hard workers
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Suddath Relocation Systems of Jacksonville, Inc

Location
8743 Western Way, Jacksonville, FL, 32256
Phone
(904) 256-5540
Link
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