New Chapters Moving Co. is a dependable and professional moving company that aims to provide customers with a stress-free and personalized moving experience. Based in the United States, the company services local moves within 100 miles of its location. They offer a range of services including local moving, packing and unpacking, condo moving, and storage services. The team of experienced movers serving Jacksonville, FL is dedicated to providing high-quality service, making sure possessions are transported safely and efficiently. With a commitment to integrity and collaboration, New Chapters Moving Co. ensures a smooth moving process for clients transitioning to their next chapter in life.
New Chapters Moving Co.
New Chapters Moving Co.
Superb
based on 695+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About New Chapters Moving Co.
Additional Cities Served: Palm Coast, St. Augustine, Atlantic Beach, Springfield, Arcadia, Neptune Beach, NewberryShow More >
Moving Services
- Local Moving
- Packing and Unpacking
- Loading and Unloading
- Specialty Moving Services
- Storage Solutions
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of New Chapters Moving Co.
We analyzed and organized the customer reviews of New Chapters Moving Co. in Jacksonville, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for New Chapters Moving Co. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.69/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“excellent experience with the move”
“charged more due to scheduling issues, not mover's performance”
“your company is amazing”
“awesome job by Frank & Gio”
2. Punctuality
8.9/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“start time was pushed later and affected by previous job”
“Fast, time efficient”
“they were timely”
“Very clear, punctual and fast”
3. Affordability
9.32/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“their price was affordable for us”
“less than expected”
“No hidden charges, felt it was affordable”
“extremely affordable”
4. Communication
9.4/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“excellent phone contact with colleagues”
“customer service is just amazing”
“so kind and easy to work with”
“they answer your calls and texts all the time”
5. Stick to Prices
5.9/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged more than quoted”
“They deliver what they promise, no hidden charges”
“not pleased that the pricing went up”
“charged me what they said they would, no hidden charges”
6. Speed
9.39/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed the move efficiently in 3.5 hours”
“Fast, time efficient”
“Mike and Gabe were quick”
“packed, loaded, and unloaded in 10 hours”
7. Friendliness
9.75/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Frank & Gio were friendly”
“Michael, Gabriel, and Frank were friendly”
“Mike and Gabe were amazing”
“Esteban & Jah were very professional”
8. Will Hire Again
9.74/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use Frank & Gio again”
“would highly recommend New Chapters”
“wouldn’t hesitate to use them again”
“would use again”
9. Professionalism
9.74/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Frank & Gio were very professional”
“Michael, Gabriel, and Frank acted professionally”
“Mike and Gabe conducted themselves well”
“Esteban & Jah were very professional”
10. Precision & Care
9.61/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“so careful with a huge very expensive white couch”
“handled everything with care, especially the safe”
“Took great care of my table during travel”
“Everything was wrapped perfectly”
Customer Insights
Local Move Duration: 5.5 hours from 8 reviews
Great Crew Members
| Mike,Gabe | both displayed excellent performance and attitude |
| Frank, Gio | very professional, clean, and friendly |
| Michael, Gabriel, Frank | handled a confusing move excellently |
| Esteban,Jah | Esteban & Jah were professional and efficient |
| Esteban, Miguel, Gio | Esteban, Miguel, Gio were above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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