1-800-PACK-RAT Moving and Storage is a company that provides convenient, secure, and affordable moving and storage solutions. Their all-steel, portable storage and moving containers ensure the safe and secure transportation of your items. As a part of the broader network of movers in Jacksonville, FL, the company offers services for both local and long-distance moves as well as on-site and warehouse storage solutions. They have a nationwide network of more than 65 secure warehouse storage facilities. Their focus is on providing the best customer service in the industry, and they aim to make moving and storage a simple and stress-free experience for their customers. They also offer business solutions for moving and storage needs.
1-800-PACK-RAT Moving and Storage
1-800-PACK-RAT Moving and Storage
based on 175+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: St. Marys, Kingsland, Atlantic Beach, Palatka, Lake Butler, Callahan
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Professional Labor Packing Services
- Business Moving Solutions
- Storage for Home Renovations
- Moving Containers
- Storage Facility Locations
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Jacksonville, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
5.83/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great service by movers”
“happy good service”
“exceptional customer service made the process hassle-free”
“entire process was seamless”
2. Punctuality
5.2/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“containers were delivered and picked up late.”
“rescheduled 3 times and no pickup”
“Canceled and rescheduled twice, causing delay.”
“truck broke down and they were delayed”
3. Affordability
6.57/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“great price”
“Went with Pack Rat to save some money.”
“cost more than renting a truck”
“extremely expensive for the service received ”
4. Communication
5.43/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“staff was courteous”
“prompt responses”
“booking to unloading was seamless”
“no one called or explained the situation”
5. Stick to Prices
3.76/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“closed order without service after billing”
“changed the pickup date for an extra month of rent”
“did not stick to quoted prices ”
“did not stick to the quoted service”
6. Speed
8.59/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“extremely efficient manner”
“very efficient here”
“move was quick”
“quickly”
7. Friendliness
7.93/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers and staff were courteous”
“thank you for caring about your job”
“the guy picking up was rude”
“they are friendly”
8. Will Hire Again
5.57/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“happy good service”
“would hire again because of hassle-free process”
“would hire again”
9. Professionalism
5.67/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“drivers and staff were professional”
“team's professionalism was impressive”
“well-coordinated move shows professionalism”
“no professionalism in handling the situation”
10. Conflict Handling
3.19/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't attempt to rectify the issue”
“Showed no sympathy or effort to right the wrong.”
“Phil went above and beyond with cancellation”
“was told there's nothing they can do”
11. Precision & Care
7.41/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“I had no damage”
“carefully and skillfully placing containers”
“nothing damaged or broken”
“Couch legs were snapped, indicating poor handling.”
Customer Insights
Cost: $ 789.00 from 3 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
5540 Broadway Ave # 200, Jacksonville, FL, 32254
+1 800-722-5728
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