Founded in 2003 in South Jacksonville Beach, the family-owned and operated Smooth Moves performs local, statewide, and nationwide relocations. It helps homeowners, businesses, employees, military families, students, and seniors by providing strategic end-to-end moving plans. It also offers moving services based on your specific needs, such as packing and unpacking, loading and unloading, space decluttering, and on-time deliveries. As one of experienced movers serving Jacksonville, FL, equipped with years of experience and the right tools and trucks, its honest, competent, and expert team make moves quick, simple, and hassle-free. From the moment you make the call, Smooth Moves promises outstanding customer service and a smooth-sailing transition to your new destination.
Smooth Moves
Ranked Top 10 Best Movers in Jacksonville, FL
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smooth Moves
Additional Cities Served: Jacksonville Beach, St. Marys, St. Augustine, Atlantic Beach, Fernandina Beach, Jesup, Palm BeachShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Military Moving
- Senior Adult Moving
- Commercial Moving
- Corporate Relocation
- Delivery Transporting
- Packing
- Loading/Uploading
- Organizing/Decluttering
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Smooth Moves
We analyzed and organized the customer reviews of Smooth Moves in Jacksonville, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smooth Moves based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“move was perfect”
“Everything went smooth, outstanding job”
“exceptional experience with Smooth Moves”
“Professional service with excellent communication and punctuality”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“punctual”
“Punctual as mentioned in the review”
“showed up on time”
“They are on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable price”
“had the best price and price wasn't really a factor”
“affordable”
“Great price too”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Complimented on communication”
“Owner personally re-scheduled promptly”
“asked about every piece of furniture”
“owner and other office personnel were excellent to deal with”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“had to remind movers about payment terms in contract”
“this was the first quote we got and the only one we needed”
“honored all he said he would do”
“Team is honest about expectations”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“hard working and efficient”
“quick yet careful with furniture”
“So fast during the move”
“Barely had time to answer before another question was asked”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly”
“Cary, Austin, and Joe were so pleasant to work with”
“Described as courteous which indicates friendliness”
“They are polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“highly recommend them and would hire again”
“HIGHLY recommend this company”
“definitely will use again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew were professional”
“Overall experience described as professional”
“Professional behavior was noted”
“Joe is a fair professional, and his employees show longevity”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Owner sincerely apologized and remedied situation”
“didn't care about resolving the theft and damage”
“they know how to handle the unexpected”
“Joe provided immediate returned phone calls”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled everything with care”
“treated our belongings with care”
“Handled furniture professionally without damages”
“careful with furniture”
Customer Insights
Local Move Duration: 3.25 hours from 12 reviews
Great Crew Members
| Howard, | can’t say enough about how great Howard was |
| Cary, Austin, Joe | were efficient and pleasant to work with |
| Tye, Nate | easy and pleasurable to work with |
| Cary, Ethan | Both were amazing and efficient |
| Joe, Ty, Nate | have been with him for many years, handled items with care, kind and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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