North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 68 other Homestead moving companies, and 1,924 moving companies in Florida.
Key Takeaways:
- Overall rating: 7.25 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a leading moving company that has been in the industry since 1933. With over 500 agent locations nationwide, they offer local and long-distance moving services to customers across the United States. Their comprehensive range of services, delivered with efficiency and dedication, caters to each individual mover's needs. From packing to storage and furniture assembly, North American Van Lines ensures a smooth navigation through the process of relocation. Their ongoing commitment to high standards helps them stand out amongst the variety of moving companies in Islamorada, FL and beyond. Over the years, they've brought numerous innovations to the forefront including being the first to use satellite tracking for shipments, introducing crane vans for large equipment, and utilizing interactive driving simulators for training their drivers in safety. These groundbreaking approaches highlight their perpetual striving for optimal service delivery and customer satisfaction.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.74 | ↓ -6.7% | 3 | 0 | 100.0% | |
| Communication | 6.89 | ↓ -7.3% | 1 | 0 | 100.0% | |
| Friendliness | 7.76 | ↓ -11.0% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.55 | ↓ -6.1% | 3 | 0 | 100.0% | |
| Professionalism | 8.00 | ↓ -2.1% | 3 | 0 | 100.0% |
Recent North American Van Lines Reviews
Quality - 7.74/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Communication - 6.89/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 7.76/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.55/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.00/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Packing Options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Packing Materials from northAmerican
- Standard moving boxes
- Wardrobe boxes
- Mirror boxes
- Mattress boxes
- Dishpack barrels
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/12/24)- USDOT: 614506
- MC: 294798
- ENTITY TYPE: Carrier
81
Registered Trucks, Tractors, or Vans
68
Registered Drivers
6/28/24
Most Recent USDOT Update
2,540,997
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact North American Van Lines
- 32100 SW 187th Ave Suite A, Homestead, FL, 33030
- +1 786-298-5199
- https://www.northamerican.com/local/homestead-moving-company
Follow North American Van Lines:
How we ranked the top Florida movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.
Rating Methodology
Here's the methodology we used to come up with the best movers in Florida:
Our original review-based ranking algorithm
We started with a total of 1,924 companies that offer moving services in the Florida area.
From these 1,924 companies, we analyzed a total of 282,277 reviews dating all the way back to May 2007.
We also reviewed a total of 418 state and federal moving licenses from these 1,924 companies and 5,393 different 3rd party review and social profiles.
Each of the ~282,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 703,542 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,528 Homestead moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
