1-800-PACK-RAT Moving and Storage is a company that aims to make moving and storage simple. They offer all-steel, portable storage and moving containers to ensure the safety and security of customers' belongings. Their services include long-distance moving solutions, local moving solutions, on-site storage solutions, and secure warehouse storage solutions. They have a nationwide network of over 65 warehouse storage facilities with 24/7 surveillance and on-site container access. 1-800-PACK-RAT prides itself on providing the best customer service in the industry and ensures a stress-free moving experience. They offer various container sizes, flexible storage options, and a commitment to complete customer satisfaction. Looking for other movers? Check out our list of experienced movers serving Fort Myers, FL for more options.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Estero, Fort Myers Beach, LaBelle
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Military Moving
- Residential Solutions
- Restoration & Remediation Storage Solutions
- Forward Relocation services
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Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Fort Myers, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they do what they say”
“good experience”
“Highly recommend them and they resolved a critical issue.”
“great all around experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Got the pod to the driveway the same day.”
“great with time management”
“They were a no-show on the scheduled day.”
“delivery and pickup were late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charges extra for various services”
“much cheaper than expected”
“they are a little pricey”
“the price was very good”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they made me feel like a valued customer”
“They were helpful and delivered great service immediately.”
“takes hours to reach customer service”
“ineffective and misleading communication with agents”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“nickel and dime with extra fees”
“did not stick to the original delivery schedule”
“took the whole payment and haven't fulfilled their part”
“Quoted 3 different prices.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Delivered the pod the same day it was requested.”
“Take forever to unloading”
“extremely slow and unupdated shipping progress”
“Took too long to deliver the container”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very nice on the phone”
“they were very friendly”
“they were great”
“people who delivered were very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would hire again”
“Highly recommend them and would hire again.”
“will not get anymore of my money”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Was professional”
“lacked professional customer service”
“unprofessional”
“so unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Took immediate action to resolve a time-sensitive issue.”
“no attempt to rectify the situation”
“did not attempt to resolve the issue promptly”
“they apologized after my negative review”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“my stuff was in the same condition as it was when it left”
“nothing got scratched, broken, or dinged”
“damages to items and the container itself”
“everything was covered in mold”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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