Fidelity Van Lines is a moving broker with over 20 years of experience in the interstate moving and storage industry. While the company's specifics are not disclosed on their website, they have made it clear that their mission is to educate consumers about the moving industry and provide A+ service. They offer different services such as a standard service where clients can pack their own boxes and a full pack service offering a hands-free move. Included in their services are disassembly/assembly of furniture, loading/unloading, and positioning at the destination. If by any chance you're in need of storage solutions, they offer up to 30 days of complimentary storage in their climate-controlled warehouse facilities. For those seeking professional moving services in Fort Lauderdale, FL, they could potentially be an option to consider.
Fidelity Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Fidelity Van Lines
Additional Cities Served: Plantation, Lauderhill, Oakland Park, Wilton Manors
Moving Services
- Standard Service
- Full Pack Service
- Storage
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Fidelity Van Lines
We analyzed and organized the customer reviews of Fidelity Van Lines in Fort Lauderdale, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Fidelity Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“breached their contract and incredibly stressful experience”
“never use this company again due to many issues”
“No one arrived for scheduled move.”
“Received poor service overall.”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“were a day and a half late for pickup”
“did not show up as scheduled”
“No one arrived for scheduled move.”
“move happened a day later than promised”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“lost $2,000 due to scam”
“Pricing not competitive.”
“they took my $1400, no benefit received.”
“Cost us $10,000 more than initially quoted.”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no response from customer service or Matt”
“Company had poor communication.”
“awful customer service”
“stopped answering the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“demanded $1500 more than the quoted price”
“demanded payment more than doubled”
“increased required money to load the truck”
“Lowballed quote then charged double.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took 42 days for most stuff to show up”
“move took much longer than acceptable”
“amazingly quick”
“5 hours to load a 90 min job”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“felt like dealing with criminals”
“super nice at first then no communication”
“mixed, Christian and his brother were sweet”
“They were very nice despite issues.”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to pricing issues”
“Would not hire again.”
“would never hire again”
“recommend finding any other company”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“quality assurance people are pretty gaslighty”
“representative was a con artist”
“Crew conducted themselves poorly.”
“felt like dealing with criminals”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“blamed me instead of resolving the issue”
“did not attempt to rectify the situation”
“No effort to rectify damages mentioned.”
“did not attempt to right any wrongs”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“many items were broken, destroyed, or missing”
“many items were broken, destroyed, and lost”
“things thrown around and damaged”
“many items broken and ruined”
Customer Insights
Cost: $ 2498.00 from 10 historical data points
Interstate Move Duration: 10 days from 8 reviews
Great Crew Members
| James | thank you James, the coordinator, for your help and patience |
| James, John, Dillion | amazing work and very responsive |
| Christian,Efraim | were very sweet and did a terrific job unloading |
| Mexican guys | hardworking and delivered on time |
| Mike | corrected our address and cubic footage |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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