Compass Self Storage

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MoversChevron RightFloridaChevron RightAtlantic BeachChevron RightCompass Self Storage
Very Good
based on 491+ data points
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About Compass Self Storage

Compass Self Storage is a nationwide moving and storage company with multiple locations across the United States. They offer a variety of storage options, including personal, business, boat and RV, pharmaceutical, and climate-controlled units. Compass acts as a storage concierge service, providing packing and moving supplies, arranging truck rental, and even contacting movers in Atlantic Beach, FL on behalf of customers. The company emphasizes customer satisfaction as its top priority and offers additional features such as digital surveillance, secure entry access, and online rentals. With a strong focus on making the storage experience hassle-free and convenient, Compass strives to be a one-stop-shop for all storage needs.

Additional Cities Served: Fernandina Beach

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Moving Services

  • Packing Supplies
  • Truck Rental

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Customer Reviews of Compass Self Storage

We analyzed and organized the customer reviews of Compass Self Storage in Atlantic Beach, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.39/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

they maintain a 5 star rating

Outstanding service

Great and easy service

experience was amazing

2. Affordability

8.66/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

You can't go wrong implies great value

Brooke helped get an affordable rate

Worked diligently to get the best deal for me

facility is reasonably priced

3. Communication

9.61/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

quick to respond when needed

building is clean but pricing is not transparent

people at desk are outstanding

Brooke gave great customer service!

4. Stick to Prices

6.72/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

price of the storage unit raised unexpectedly

no extra cost compared to original reservation

worked with us on the price

Promised rates won't increase for 6 months.

5. Speed

8.53/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

quick

A LOT faster here too

Quick and easy move.

6. Friendliness

9.64/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

great people to work with

Staff here is amazing and accommodating

staff are mentioned as friendly

they are accommodating

7. Will Hire Again

9.07/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommended

Would definitely use their services again

would not hire again due to pricing issues

would hire again

8. Professionalism

9.42/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Clean and helpful

they conducted themselves professionally

Brooke is proficient and professional

Brooke's professionalism was outstanding

9. Conflict Handling

6.22/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Kelly helped resolve a stressful situation.

very patient with a challenging customer, resolved situation

showed no effort to solve the issue

flexible, creative and willing to go out of their ways to help

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Great Crew Members

BrookeBrooke was very helpful in customizing the move
GinaGina was very helpful and accommodating
Brookegood person smart and kind
BrookeBrooke was amazing, helped us big time
BrookeBrooke was very helpful and efficient.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Compass Self Storage

Location
2641 Bailey Rd, Fernandina Beach, FL, 32034
Phone
(904) 206-7922
Link
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