Flex Moving & Storage
Additional Cities Served: Sweetwater, Surfside
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Customer Reviews of Flex Moving & Storage
We analyzed and organized the customer reviews of Flex Moving & Storage in Doral, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Flex Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great job packing and moving”
“poor service”
“terrible experience from the movers ”
“literally a perfect experience ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Francisco Diaz and Dennis came on time”
“movers being three hours late ”
“the review doesn't mention punctuality issues”
“did what they said when they said ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“additional charges we did not authorize ”
“paid over $1000 for poor service”
“great price and competitive ”
“charged same price as PODS”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“completely ignored our refund request ”
“no customer service assistance”
“timely and thorough communication ”
“Kalea solved all logistical problems”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“pricing was confusing and higher than expected”
“additional charges we did not authorize ”
“unauthorized charges after service”
“stick to quote ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they were fast ”
“very fast service”
“did not stop until move complete”
“swift and smooth move ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“pleasant and customer-centric ”
“everyone had a great attitude ”
“amazing crew”
“kind, patient and attentive crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“service was great but pricing was confusing”
“100% would use again”
“couldn't have asked for better help ”
“recommend this company and would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Francisco Diaz and Dennis did a great job”
“extremely dedicated workers”
“very professional ”
“wasted my day with wrong vehicle”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“yet to issue refund for lock purchase”
“ignored our refund request ”
“Kalea resolved all reservation mishaps”
“management followed up and rectified problem”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“great job packing and moving”
“unprepared without boxes, wrap, locks ”
“they provide poor service with no care”
“prioritized keeping belongings safe ”
Customer Insights
Cost: $ 505.00 from 3 historical data points
Local Move Duration: 6 hours from 3 reviews
Great Crew Members
| Francisco,Dennis | Francisco Diaz and Dennis did a great job packing |
| Francisco,Alonso,Dayne | very fast service |
| Dennis, Franscisco, Craig | Dennis, Francisco, and Craig were amazing |
| Francisco, Craig | great service from Francisco and Craig |
| Tray, Francisco, Willy | these movers were fantastic and energetic |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Doral Moving Services
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