True American Van Lines Review
Looking to hire True American Van Lines? See our detailed 11-point review based on our independent analysis of True American Van Lines, 107 other Davie moving companies, and 1,546 moving companies in Florida.
Key Takeaways:
- Overall rating: 2.72 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
True American Van Lines is a moving company that specializes in long-distance relocations, with service packages starting at $1999. The company boasts a strong 4.5-star rating based on 412 customer reviews, evidencing its highly regarded service quality. Although it is unspecified how long they have been in the business and their base location, they have been serving a significant customer count over time. You might find this company among the movers in Davie, FL but we do not have specific information about whether this company is locally or family-owned. The company also offers free quotes for its services. Further details about its operations and specific services remain unknown.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between True American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 3.22 | ↓ -61.2% | 7 | 35 | 16.7% | |
| Punctuality | 3.78 | ↓ -52.7% | 4 | 13 | 23.5% | |
| Affordability | 2.01 | ↓ -73.5% | 1 | 19 | 5.0% | |
| Communication | 2.67 | ↓ -64.1% | 4 | 25 | 13.8% | |
| Stick to Prices | 1.20 | ↓ -79.9% | 0 | 28 | 0.0% | |
| Speed | 3.67 | ↓ -56.6% | 2 | 9 | 18.2% | |
| Friendliness | 2.95 | ↓ -66.2% | 0 | 11 | 0.0% | |
| Will Hire Again | 2.99 | ↓ -62.9% | 6 | 37 | 14.0% | |
| Professionalism | 3.10 | ↓ -62.1% | 3 | 19 | 13.6% | |
| Conflict Handling | 1.12 | ↓ -72.4% | 0 | 21 | 0.0% | |
| Precision & Care | 3.24 | ↓ -59.2% | 3 | 15 | 16.7% |
Recent True American Van Lines Reviews
Quality - 3.22/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 3.78/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 2.01/10
How affordable was the moving service?
Overall Review Distribution
Communication - 2.67/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 1.20/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 3.67/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 2.95/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 2.99/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 3.10/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 1.12/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 3.24/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by True American Van Lines
- Long Distance Moves
- Free Moving Quote
- Local Moves
- Cross-Country Moves
- Last-Minute Moves
- Hourly Moving Services
- Packing Services
- Storage Services
- Commercial Moves
- Furniture Moves
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/03/25)- USDOT: 3496075
- MC: 1152254
- ENTITY TYPE: Carrier/Shipper/Broker
6
Registered Trucks, Tractors, or Vans
15
Registered Drivers
11/11/22
Most Recent USDOT Update
293,000
Annual Interstate Miles (2022)
Detailed Customer Insights
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Contact True American Van Lines
- 5397 Orange Dr STE 201, Davie, FL, 33314
- (877) 825-4401
- https://trueamericanvanline.com/lander
Follow True American Van Lines:
How we ranked the top Florida movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Florida.
Rating Methodology
Here's the methodology we used to come up with the best movers in Florida:
Our original review-based ranking algorithm
We started with a total of 1,546 companies that offer moving services in the Florida area.
From these 1,546 companies, we analyzed a total of 282,675 reviews dating all the way back to May 2007.
We also reviewed a total of 418 state and federal moving licenses from these 1,546 companies and 5,019 different 3rd party review and social profiles.
Each of the ~282,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 702,342 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 133,209 Davie moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Florida moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
