Flex Moving & Storage

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Customer Reviews of Flex Moving & Storage
We analyzed and organized the customer reviews of Flex Moving & Storage in Clearwater, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Flex Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“some items were damaged in move ”
“excellent movers, quick and caring ”
“fantastic service from Ace”
“efficient unload of three trailers by A-Team ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“charged extra without discussing change ”
“trailers unloaded on time at new home ”
“came on time ”
“arrived on time ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charged $240/hr instead of quoted $120/hr ”
“$500 unloading fee not received ”
“pricing very affordable ”
“price was affordable ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“promised to call back but never returned my call ”
“Walt contacted and assured timely meet-up ”
“unable to contact them ”
“excellent communication ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged for 4 men instead of 2 ”
“overcharged $150 and no response from company”
“charging $500 unloading fee not received ”
“stuck to quoted prices ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“moved us in an hour, very efficient ”
“swift unloading of trailers ”
“made it quick ”
“they are fast ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are caring and friendly ”
“they are friendly”
“team was kind and courteous ”
“great guys ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to overcharge and issues ”
“would hire again, made life easier ”
“would absolutely recommend him”
“recommend this company and would hire again ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional and effective movers ”
“team professional and courteous throughout ”
“impressed with professionalism ”
“Carlos and Ace showed expertise and professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they did not follow up on correction as promised ”
“company has gone silent ”
“no willingness to correct overcharge for a week”
“willing to resolve any issues ”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“care for items, put boxes in correct rooms ”
“some items were damaged in move ”
“treated belongings as if they were their own ”
“truck damaged during move ”
Customer Insights
Cost: $ 250.00 from 5 historical data points
Local Move Duration: 1.5 hours from 4 reviews
Great Crew Members
Gerard, AJ | Gerard and AJ were quick and caring |
Victor | Victor promised callback, but did not follow up |
Greg, Reuben, Vinny | they were sweet and helpful in relocating furniture |
Ace | fantastic service from Ace |
Walt, Mike, Demetrius, Talen | great work by A-Team on move process |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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