Charter Van Lines is a trusted interstate moving company based in Boca Raton, Florida. They offer state-to-state moving services for residential, commercial, and office relocations. In addition to standard moving services, they also provide auto transport and storage solutions. Known for their commitment to customer satisfaction, Charter Van Lines connects clients with experienced and reliable services all over North America, resulting in affordable rates and quality moving experiences.
Charter Van Lines
Charter Van Lines
based on 160+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Charter Van Lines
Additional Cities Served: Deerfield Beach, Parkland
Moving Services
- Interstate Services
- Residential and Home Moving Services
- Commercial Interstate Relocation
- Interstate Auto Transport Services
- Storage Services
- Full Service Moves
- Military Relocation
- Employee Relocation
- Packing and Shipping
- Cheap Moving Services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Charter Van Lines
We analyzed and organized the customer reviews of Charter Van Lines in Boca Raton, FL using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Charter Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
4.98/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Terrible service experienced.”
“they lie to get business and then subcontract”
“Total nightmare experience.”
“they are a totally nightmare”
2. Punctuality
5.74/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“No punctuality, move delayed without proper notice.”
“haven't had any updates for almost 2 weeks”
“they were 30 minutes late”
“20 minutes notice for pickup instead of 24 hours.”
3. Affordability
3.82/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“never would have signed up for the long wait”
“Extremely unaffordable due to issues faced.”
“charged me $500 dollars deposit then stop responding”
“had to pay $1000 more”
4. Communication
3.11/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no one at charter has answered their customer service line”
“took long to provide a refund”
“No communication regarding delays.”
“stop responding my messages or call”
5. Stick to Prices
1.85/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“misled about delivery time frame”
“Deceptive practices, possibly increased cost.”
“not a carrier they are a broker”
“gave me a higher charge than quoted”
6. Speed
4.85/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“been over two weeks and still not reloaded”
“Took 37 days, indicating extreme slowness.”
“Pickup and delivery were late.”
“movers were nice and quick”
7. Friendliness
6.61/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Unfriendly, no common courtesy shown.”
“Steve was rude”
“super nice”
“movers were nice”
8. Will Hire Again
3.78/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“these guys are a joke”
“would not use this company again”
“would definitely not hire again.”
“definitely not hiring them again”
9. Professionalism
4.48/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“subcontracting without good management”
“crew was unprofessional and disrespectful.”
“Unprofessional in every aspect.”
“Unprofessional on the phone”
10. Conflict Handling
1.74/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“do not help once paid”
“left unsatisfied after having to threaten action”
“Did not show willingness to rectify issues.”
“I’m fighting with my bank to get my money”
11. Precision & Care
5.89/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“all my belongings arrived intact and undamaged”
“actual chunks taken out of furniture”
“everything damaged.”
“items were broken, lost, and misplaced”
Customer Insights
Interstate Move Duration: 21 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Charter Van Lines
7301A W Palmetto Park Rd SUITE 100A, Boca Raton, FL, 33433
(800) 684-4853
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Additional Resources
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