The Move Crew Review
Looking to hire The Move Crew? See our detailed 11-point review based on our independent analysis of The Move Crew, 103 other Baltimore moving companies, and 423 moving companies in Maryland.
The Move Crew has an overall score of 8.51 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 79.63% of all movers in Maryland and the top 74.96% of moving companies nationwide. They score better than 52 movers in Maryland.
Key Takeaways:
- Overall rating: 8.51 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
When you need to move, trust the pros at The Move Crew. This family-owned and operated small business has been helping people move since 2007. It is based in Delaware, but it can handle home and office moves anywhere in the country – local or long distance. While not all may perceive it as the top notch Baltimore, MD movers, this company surely ensures a reliable and secure service. The Move Crew also does furniture delivery, so you don’t have to worry about calling another service. And its respect for your belongings is truly one of its strengths. It won’t let your belongings be packed carelessly or thrown into a truck without being adequately protected. Its rates are also among the most affordable in the business, and it always makes sure to have all the proper licenses, so you know your belongings will be safe on the road.
Our Research
- Analyzed 591 total reviews
- Reviewed 7 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 1,450 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between The Move Crew & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.05 | ↑ 9.0% | 221 | 25 | 89.8% | |
| Punctuality | 8.85 | ↑ 10.9% | 103 | 13 | 88.8% | |
| Affordability | 9.32 | ↑ 23.0% | 97 | 7 | 93.3% | |
| Communication | 8.67 | ↑ 16.7% | 131 | 22 | 85.6% | |
| Stick to Prices | 7.52 | ↑ 26.2% | 22 | 7 | 75.9% | |
| Speed | 9.39 | ↑ 11.2% | 97 | 6 | 94.2% | |
| Friendliness | 9.54 | ↑ 9.2% | 136 | 6 | 95.8% | |
| Will Hire Again | 8.91 | ↑ 10.7% | 218 | 28 | 88.6% | |
| Professionalism | 9.09 | ↑ 11.2% | 148 | 16 | 90.2% | |
| Conflict Handling | 4.69 | ↑ 15.3% | 14 | 21 | 40.0% | |
| Precision & Care | 8.60 | ↑ 8.6% | 96 | 16 | 85.7% |
Recent The Move Crew Reviews
Quality - 9.05/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.85/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.32/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.67/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.52/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.39/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.54/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.91/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.09/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 4.69/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.60/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by The Move Crew
- Affordable Moving Service
- Professional Packing and Cleaning Services
- Professional Junk Removal
- Emergency Response
- Long Distance Moving
- Cheap Long Distance Moving Company
- Skilled Professionals
- Local and long distant packing and moving services
- Junk Removal
- Specialized Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 9/08/22)- USDOT: 2899919
- MC: 976450
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
2
Registered Drivers
9/24/21
Most Recent USDOT Update
1
Annual Interstate Miles (2018)
Detailed Customer Insights
Based on our analysis of The Move Crew's customer reviews:
2 hrs
Local Move Duration
based on 17 reviews
Error. Please try again later.
Awards
How we ranked the top Maryland movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Maryland.
Rating Methodology
Here's the methodology we used to come up with the best movers in Maryland:
Our original review-based ranking algorithm
We started with a total of 423 companies that offer moving services in the Maryland area.
From these 423 companies, we analyzed a total of 39,508 reviews dating all the way back to April 2007.
We also reviewed a total of 13 state and federal moving licenses from these 423 companies and 1,156 different 3rd party review and social profiles.
Each of the ~39,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 120,601 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 18,934 Baltimore moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Maryland moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
