I Move Auto is a Delaware-based moving company with over 24 years of experience in the auto shipping industry. They cater to both novice and expert shippers and focus on clients' needs by following up during the entire shipping process. The company makes shipping simple and straightforward, using advanced software to forecast pricing trends and avoid seasonal fluctuations. They work with reliable and trustworthy carriers to deliver top-quality service. As part of their commitment to providing comprehensive moving solutions, they are also deeply involved with the Wilmington, DE moving services community. Their services include full bumper-to-bumper insurance with no deductible and special pricing for multiple vehicles. With no upfront fees or deposits, I Move Auto is a preferred choice for auto shipping.
I Move Auto
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About I Move Auto
Additional Cities Served: Newark, Middletown, Kennett Square
Moving Services
- Auto shipping
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Customer Reviews of I Move Auto
We analyzed and organized the customer reviews of I Move Auto in Wilmington, DE using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for I Move Auto based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Great service”
“company seems to be a scam”
“terrible experience with the company”
“Great customer service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they don't care about time once paid ”
“pick up on time and delivered on time”
“waited till the last second”
“delivered car 4 days late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“expensive due to a scam”
“over charge their customers excessively”
“forced to pay a high bid”
“no extra fees at the end everything was discussed upfront”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no response to calls, emails, or texts”
“never respond to calls, put on hold for hours ”
“Jay promised a driver which never materialized”
“they never reply on emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to promised payment”
“Charged $100 for a driver that was never assigned”
“didn't get a response to many quotes”
“didn't stick to promised service level”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“fast delivery.”
“car got there fast”
“delivered before time as promised”
“delivered so fast from Kansas City to Atlanta”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rude interactions”
“Extremely polite and helpful”
“sales representatives are unethical and rude”
“Jay was very courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire them again due to poor experience ”
“would not hire them again”
“would not use this service again”
“would recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“showed incompetence”
“rude and hung up on me”
“not professional and use every lie”
“Chris was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to rectify payment issue”
“Did not attempt to rectify situation regarding unassigned driver”
“did not rectify wrongdoing”
“Did not attempt to rectify unauthorized posting”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“car used as personal motel room and trash can”
“car was dented during move”
“Car delivered to another location, unprofessional handling”
“found beer bottle and greasy rags inside my car”
Customer Insights
Cost: $ 1059.00 from 9 historical data points
Interstate Move Duration: 2 days from 25 reviews
Great Crew Members
| Jonathan | Jonathan did a great job |
| Jay | explained in detail, followed up after delivery |
| Jay | Jay found someone quickly and was very responsive |
| Carlos | Carlos made the process smooth and upfront |
| Carlos | Carlos was GREAT, Responsive and honest |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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