On-Demand Moving Services Review
Looking to hire On-Demand Moving Services? See our detailed 11-point review based on our independent analysis of On-Demand Moving Services, 37 other Newark moving companies, and 67 moving companies in Delaware.
On-Demand Moving Services has an overall score of 7.72 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 62.96% of all movers in Delaware and the top 51.51% of moving companies nationwide. They score better than 41 movers in Delaware.
Key Takeaways:
- Overall rating: 7.72 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
On-Demand Moving Services is a privately held DBE, MBE, and 8(a) certified minority-owned relocation services and move management solutions provider based in Houston, Texas. Founded in 2012, the company serves private, commercial, corporate, and US government agencies. Services offered include local and long-distance moves, storage services, logistics planning, and support. The company's experienced team works alongside general contractors, IT specialists, architects, engineers, and vendors to ensure minimal downtime during moves. If you're looking to experience such level of professionalism, you might also want to check out other experienced movers serving Newark, DE. On-Demand Services prides itself on delivering quality services with complete customer satisfaction, and its team is diligent, courteous, and professional.
Our Research
- Analyzed 39 total reviews
- Reviewed 2 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 202 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between On-Demand Moving Services & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.66 | ↑ 4.3% | 32 | 3 | 91.4% | |
| Punctuality | 8.08 | ↑ 1.2% | 15 | 3 | 83.3% | |
| Affordability | 7.65 | ↑ 1.1% | 4 | 1 | 80.0% | |
| Communication | 7.60 | ↑ 2.2% | 12 | 3 | 80.0% | |
| Stick to Prices | 6.84 | ↑ 14.8% | 6 | 2 | 75.0% | |
| Speed | 8.12 | ↓ -3.9% | 14 | 3 | 82.4% | |
| Friendliness | 9.22 | ↑ 5.6% | 17 | 0 | 100.0% | |
| Will Hire Again | 8.12 | ↑ 0.9% | 31 | 5 | 86.1% | |
| Professionalism | 8.13 | ↓ -0.6% | 21 | 4 | 84.0% | |
| Conflict Handling | 4.87 | ↑ 19.7% | 2 | 4 | 33.3% | |
| Precision & Care | 7.68 | ↓ -3.1% | 15 | 5 | 75.0% |
Recent On-Demand Moving Services Reviews
Quality - 8.66/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.08/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.65/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.60/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.84/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.12/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.22/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.12/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.13/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.87/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.68/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by On-Demand Moving Services
- Residential Moving Service
- Commercial Moving Service
- Free On-Site Assessment
- Government Move
- Moving Protection Liability
- Storage Liability
- Packing Service
- Packing Tips
- Donate Unwanted items
- Storage Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 9/17/21)- USDOT: 2515782
- MC: 884418
- ENTITY TYPE: Carrier
4
Registered Trucks, Tractors, or Vans
2
Registered Drivers
3/04/21
Most Recent USDOT Update
30,000
Annual Interstate Miles (2020)
Detailed Customer Insights
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Awards
Contact On-Demand Moving Services
- 412 Park Ave, New Castle, DE, 19720
- (888) 208-1989
- https://www.ondemand-services.com/
Follow On-Demand Moving Services:
How we ranked the top Delaware movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Delaware.
Rating Methodology
Here's the methodology we used to come up with the best movers in Delaware:
Our original review-based ranking algorithm
We started with a total of 67 companies that offer moving services in the Delaware area.
From these 67 companies, we analyzed a total of 7,939 reviews dating all the way back to December 2009.
We also reviewed a total of 13 state and federal moving licenses from these 67 companies and 190 different 3rd party review and social profiles.
Each of the ~7,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 19,503 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,532 Newark moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Delaware moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
