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Castle Express Moving LLC Review

Updated Jun 4, 2025

Looking to hire Castle Express Moving LLC? See our detailed 11-point review based on our independent analysis of Castle Express Moving LLC, 58 other Hartford moving companies, and 193 moving companies in Connecticut.

Castle Express Moving LLC has an overall score of 8.34 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 73.91% of all movers in Connecticut and the top 69.81% of moving companies nationwide. They score better than 142 movers in Connecticut.

Key Takeaways:

  • Overall rating: 8.34 out of 10
  • Highest 11-point rating category: Quality
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Castle Express Moving LLC is a Connecticut-based moving company that has been providing stress-free relocation services for over a decade. Their professional team serves key cities in the state, such as Enfield, Suffield, Windsor Locks, and Hartford, CT. The family-owned business offers a wide range of services, including packing, storage, assisted living, commercial moving, piano moving, and gun safe moving. Castle Express Moving LLC is known for its accurate estimates, exceptional customer service, and strong commitment to making the moving process as smooth as possible, building a loyal customer base through referrals and relationships.

Our Research

  • Analyzed 30 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at CTDOT & FMCSA
  • Crunched 119 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.34↑ 12.4%270100.0%
Punctuality8.92↑ 11.7%70100.0%
Affordability7.13↓ -5.9%10100.0%
Communication8.13↑ 9.4%40100.0%
Stick to Prices6.63↑ 11.3%10100.0%
Speed8.71↑ 3.1%7187.5%
Friendliness9.30↑ 6.5%130100.0%
Will Hire Again9.28↑ 15.3%280100.0%
Professionalism9.31↑ 13.9%170100.0%
Conflict Handling5.83↑ 43.2%10100.0%
Precision & Care9.18↑ 15.9%120100.0%

Recent Castle Express Moving LLC Reviews

Quality - 9.34/10

Overall quality of the service provided on moving day.

Recent Customer Praises
flawless move
great experience overall
they were very courteous
trusted them with my belongings
Terrific company that truly cares about quality
Recent Customer Complaints
Overall Review Distribution
Positive
27 (100.0%)
Negative
0 (0.0%)

Additional Details

Moving Services Offered by Castle Express Moving LLC

  • You Pack We Move
  • Storage Services
  • Packing Services
  • Assisted Living Moving
  • Commercial Moving
  • Piano Moving
  • Construction Moving
  • Gun Safe Moving
  • Office Moving
  • Large Office Moving

Awards

Castle Express Moving LLC Rating Image 2025 award

Contact Castle Express Moving LLC

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How we ranked the top Connecticut movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Connecticut.

Rating Methodology

Here's the methodology we used to come up with the best movers in Connecticut:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 193 companies that offer moving services in the Connecticut area.

From these 193 companies, we analyzed a total of 20,048 reviews dating all the way back to September 2006.

We also reviewed a total of 28 state and federal moving licenses from these 193 companies and 652 different 3rd party review and social profiles.

Each of the ~20,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 62,375 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 9,437 Hartford moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Connecticut moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.21/10 avg in Connecticut from 12,052 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.98/10 avg in Connecticut from 4,252 reviews

Affordability

How affordable was the moving service?

7.56/10 avg in Connecticut from 2,635 reviews

Communication

Responsiveness before, during, and after the move.

7.40/10 avg in Connecticut from 4,922 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.06/10 avg in Connecticut from 1,714 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.40/10 avg in Connecticut from 4,507 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.71/10 avg in Connecticut from 6,964 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.96/10 avg in Connecticut from 12,298 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.14/10 avg in Connecticut from 7,614 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.75/10 avg in Connecticut from 1,433 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.75/10 avg in Connecticut from 5,463 reviews