Castle Express Moving LLC is a reputable moving company based in Enfield, Connecticut, offering their services across the state as well as in Massachusetts and New York. Their team includes experienced movers serving Springfield, MA, ensuring a stress-free moving experience for their clients. The company is built on strong family values and provides a range of services including packing, storage, assisted living, commercial moving, piano moving, and gun safe moving. They pride themselves on being a reliable provider, with 85% of their jobs coming from referrals and relationships. In addition to being licensed and insured, Castle Express Moving also offers free estimates and guarantees no hidden charges.
Castle Express Moving LLC
Good
based on 380+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Castle Express Moving LLC
Additional Cities Served: Danbury, New Britain, Chicopee, Agawam Town, West Springfield Town, Northampton, GrotonShow More >
Moving Services
- You Pack We Move
- Storage Services
- Packing Services
- Assisted Living
- Office Moving
- Piano Moving
- Gun Safe Moving
- Construction
- Commercial Moving
Have feedback for Castle Express Moving LLC?
Error. Please try again later.
Customer Reviews of Castle Express Moving LLC
We analyzed and organized the customer reviews of Castle Express Moving LLC in Springfield, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Castle Express Moving LLC based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.53/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“highly recommend this company”
“great work by movers”
“Excellent experience all around”
2. Punctuality
8.02/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Mike made timing happen”
“teams arrived on time”
“punctuality”
“arrived on time”
3. Affordability
8.17/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“fair prices”
“expertise and care exceeded their cost”
“charged for the original estimate”
“reasonably priced”
4. Communication
7.71/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“easy to set up our move”
“super responsive and answered all my questions promptly”
“Provided no help, just excuses”
“Joe took my call”
5. Stick to Prices
6.22/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“only charged for the original estimate”
“contract was clear and prices were reasonable”
“under the quote”
“charged for full move despite doing less”
6. Speed
8.9/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed our moves quickly”
“efficient use of time”
“were very efficient”
“got a crew over to help FAST”
7. Friendliness
9.61/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“All three were professional, considerate, hard-working”
“Rad and Israel were great”
“they were just genuinely nice people”
“very helpful and personable”
8. Will Hire Again
8.34/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“highly recommend and would hire again”
“recommend this company and would hire again”
“I'd recommend Castle Express without hesitation”
9. Professionalism
8.98/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Rad, Israel, and Jose were professional”
“Rad and Israel showed great professionalism”
“Joe and the Castle Express crew's professionalism”
“Matthew and David were very professional”
10. Conflict Handling
4.33/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Provided no help, just excuses”
“owner tried to rectify the situation post-move”
“impossible to discuss, they just hang up”
“no resolution or acknowledgment of damage”
11. Precision & Care
8.03/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled loading a truck well”
“completed our moves safely”
“respectful of my things”
“careful to not damage our new home nor our items”
Great Crew Members
| Penny, Mike, Danny, Franky | Penny organized move, Mike drove, Danny and Franky helped load |
| Rad,Israel | both efficient and respectful |
| Penny, Rad, Israel, Jose | Penny was super responsive, others were professional and hard-working |
| Joe | did a professional job moving my gym equipment |
| Joe | Joe is so great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Castle Express Moving LLC
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Springfield Moving Services
