Kelleher J E Review
Looking to hire Kelleher J E? See our detailed 11-point review based on our independent analysis of Kelleher J E, 63 other Waterbury moving companies, and 225 moving companies in Connecticut.
Key Takeaways:
- Overall rating: 5.09 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
J.E. Kelleher is a moving company founded in 1994 by James E. Kelleher Jr. and James E. Kelleher III. This company, located in Waterbury, CT specializes in providing high-quality third-party relocation services throughout North America. With a sizable network of over 14,000 service providers, Kelleher offers an array of services. These include crating, appliance disassembly and assembly, flat panel TV crating, exercise equipment and furniture disassembly, electrical fixture removal and installations, and specialty services such as wine transport management and piano moving. For individuals considering a move, identifying trusted Waterbury, CT relocation experts is a crucial step in the process. J.E. Kelleher commits to excellence and professionalism, with strengths in communication and attention to detail. The company is certified to ISO 9001:2008 standards.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Kelleher J E & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.39 | ↓ -11.0% | 2 | 0 | 100.0% | |
| Punctuality | 5.54 | ↓ -30.6% | 0 | 1 | 0.0% | |
| Communication | 4.66 | ↓ -37.3% | 0 | 2 | 0.0% | |
| Stick to Prices | 3.49 | ↓ -41.4% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.44 | ↓ -20.0% | 2 | 2 | 50.0% | |
| Professionalism | 7.23 | ↓ -11.6% | 1 | 0 | 100.0% | |
| Conflict Handling | 2.25 | ↓ -44.7% | 0 | 1 | 0.0% |
Recent Kelleher J E Reviews
Quality - 7.39/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 5.54/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 4.66/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.49/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Will Hire Again - 6.44/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.23/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.25/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Additional Details
Moving Services Offered by Kelleher J E
- Appliance moving (washing machines, dryers, ranges, microwaves, dishwashers)
- Household goods crating
- Flat panel TV crating
- Furniture disassembly and assembly
- Removal and installation services (electrical fixtures, ceiling fans, home theatre systems, etc.)
- Specialty services (wine transport management, pianos)
- Piano moving services
- Hoisting and rigging services
- Pool table moving
- Packing services
Licenses
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Detailed Customer Insights
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Contact Kelleher J E
- 699 Terryville Ave, Bristol, CT, 6010
- (860) 583-0114
- http://www.jekelleher.com/
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How we ranked the top Connecticut movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Connecticut.
Rating Methodology
Here's the methodology we used to come up with the best movers in Connecticut:
Our original review-based ranking algorithm
We started with a total of 225 companies that offer moving services in the Connecticut area.
From these 225 companies, we analyzed a total of 19,669 reviews dating all the way back to September 2006.
We also reviewed a total of 77 state and federal moving licenses from these 225 companies and 677 different 3rd party review and social profiles.
Each of the ~19,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 60,746 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 8,507 Waterbury moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Connecticut moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
