Sterling Moving & Storage, Inc. has been a trusted household mover in New England since 1952. With over 65 years of experience, the company provides commercial, logistical, and residential moving solutions. Their services include commercial moving, residential moving, specialty freight transportation, furniture installation, and building decommissioning. Sterling's service area includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, and Vermont. Their facilities offer over 400,000 square feet of local storage space with a network of distribution centers across the USA and Canada. The company's dedication to providing an unmatched level of service and reliable white glove services sets them apart from other New Britain, CT moving companies.
Sterling Moving & Storage, Inc
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Sterling Moving & Storage, Inc
Additional Cities Served: Meriden, Norwich, New London, Groton, Danielson, Jewett City
Moving Services
- Commercial Moving Services
- Residential Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Specialty Freight Transportation
- Office Moving Services
- Large Equipment Moving
- Storage Solutions
- Furniture Installation
- Building Decommissioning Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Sterling Moving & Storage, Inc
We analyzed and organized the customer reviews of Sterling Moving & Storage, Inc in New Britain, CT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Sterling Moving & Storage, Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“our experience was wonderful”
“exceptional service and would use them again”
“excellent service during my move”
“Excellent crew made the experience great”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“move was on time”
“Finished at 11:30 that evening”
“people showed up four hours late on the first day”
“took almost 4 hours to load due to single dock”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“all for a reasonable price”
“good value for the services”
“pricing was significantly higher than competitors”
“final bill was less expensive than the estimate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Paul and Melissa provided lots of information”
“consistent updates provided”
“company stopped answering phone calls”
“Wouldn't return any calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Denied most of my claimed items”
“do not want to replace as advertised, but to do some repair”
“had to pay full before insurance claim considered”
“final bill was less expensive than the estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Finished at 11:30 that evening”
“workers moved too fast for checking”
“more than 1 1/2 hours on each truck indicates slow loading”
“Accommodated tight timelines and loaded in one day.”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“people were friendly”
“Crew was polite”
“very friendly and gracious crew”
“whole team was personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend Sterling Moving & Storage”
“would use them again”
“Highly recommend and would hire again”
“would definitely hire them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Brock and crew were fabulous”
“Crew was efficient and professional”
“professional, courteous and respectful”
“team was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Brock found and delivered missing items”
“insurance covered only a paltry sum”
“Denied most of my claimed items”
“has not been resolved and not as promised”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“people were caring, careful”
“handled my delicate furniture with extra care”
“took care packing all items carefully”
“no damage was reported”
Great Crew Members
| Paul,Melissa,Brock | provided lots of information and were always available |
| Julian, Cameron, Joshua | all provided exceptional service |
| Paul Ryan,Melissa,Brock,Stan | helpful and efficient from quoting to execution |
| Jason | did a great job with the move |
| Paul | Paul gave us a quote and explained insurance policy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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