North American Van Lines is a moving company that has been in operation since 1933. Although their reach extends across more than 500 agent locations nationwide, they also offer international moving services, ensuring coverage wherever you are. Their services include corporate relocation, long distance and local household moving and they have systems in place for packing, loading, and transporting belongings. They even offer unpacking and debris removal services. The company has been a leader in the industry, advancing innovations such as using satellites to track shipments and offering interactive driving simulators for safety training. For those who are looking for a variety of options in the relocation process, you can consider the list of New Britain, CT's finest moving services which presents several choices to consider.
North American Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About North American Van Lines
Additional Cities Served: New Britain, Norwich, New London, Groton, Danielson, Jewett City
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Packing Options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Loading and Unloading Services
- Disassembly and Reassembly Services
- Residence Protection Pads
- Carpet Covers
Have feedback for North American Van Lines?
Error. Please try again later.
Customer Reviews of North American Van Lines
We analyzed and organized the customer reviews of North American Van Lines in Norwalk, CT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for North American Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great team overall”
“Quite possibly one of the worst moving experiences possible.”
“seamless, professional, reliable experience”
“Everything went perfectly”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“The team was on time”
“they didn't show up on time”
“We were notified when they were arriving and they were on time”
“All of our items arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Price was reasonable”
“costing twice as much as quoted”
“under budget”
“price was fantastic when came in under estimate”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“move coordinators were highly responsive”
“We were notified when they were arriving”
“Good communication from estimator to office coordinator”
“customer service was unhelpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Offered $200 compensation for a $2,500 issue.”
“they didn't stick to the quoted price”
“not any surprise charges”
“stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“held my stuff in a warehouse for a week”
“took an entire extra day”
“crew was pleasant and quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they worked hard and were very respectful”
“The guys were great and courteous”
“were extremely friendly”
“The moving team was professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“Would hire literally anyone else for moving.”
“would not hire again due to delay and extra cost”
“fully recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“always professional and helpful”
“The guys were professional”
“Moving team was professional”
“crew was unprepared and careless”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Offered minimal compensation, not willing to rectify properly.”
“must deal with corporate, no easy resolution”
“stole items from us”
“Did not properly handle the loss of significant furniture and items”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Respectful of our belongings”
“handled my furniture as if it was their own”
“very respectful of our belongings”
“Slight damage and dirt to a few items”
Great Crew Members
| Gary | amazing work, very respectful and professional |
| Driver | Driver was excellent |
| Herbert, Thomas, Casey | Went that extra mile with our things |
| Selena, Dan | Appreciate their team's work |
| Gary, Dillon | very pleased with their professionalism, friendly and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact North American Van Lines
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Norwalk Moving Services
