Shepard's Moving and Storage

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Good
based on 193+ data points
Circle Info

About Shepard's Moving and Storage

Shepard's Moving and Storage is a woman-owned, full-service moving and storage company that has been assisting customers for over 50 years. Based in Bethel, Connecticut, the company offers its services to customers throughout Connecticut and New York. If you're hunting for reliable movers in Bridgeport, CT, they could be among them. Shepard's provides local, long-distance, and international moving services, as well as office moving, storage, and warehousing services. They specialize in private and corporate relocation of household goods and offer a personal relocation coordinator to manage the entire moving process. With over 35,000 sq ft of secure storage space and a resourceful network of partners throughout the country, Shepard's is equipped to handle various moving and storage needs.

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Moving Services

  • Local moving services
  • Long distance moving services
  • International moving services
  • Office moving services
  • First and last mile moving services
  • Storage services
  • Warehousing services
  • Household goods relocation services
  • Corporate relocation services
  • Inventory management services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3578891

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Bridgeport, CT 2024 award
Top 10 Movers in Bridgeport, CT 2023 award

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Customer Reviews of Shepard's Moving and Storage

We analyzed and organized the customer reviews of Shepard's Moving and Storage in Bridgeport, CT using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Shepard's Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.34/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

recommend Shepard's highly and they did not disappoint

chose them and am happy

Best moving company ever!!

best movers I have ever used

2. Punctuality

8.71/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

They were on time

they were punctual

crew was there promptly

The moving crew arrived on time/early

3. Affordability

8.49/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Worth every penny

they were affordable

impressed with their competitive estimate

generosity helped carry out the fundraiser

4. Communication

7.77/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Great customer service

constantly contacting me

Barb and the scheduling team were responsive

very responsive company

5. Stick to Prices

6.31/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

it didn’t change their quote regardless

never received a quote despite follow-ups

on budget

on budget delivery

6. Speed

8.58/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficiency suggests speediness

super quick job

Only took about 30-40 min for the whole truck load

Fast loading

7. Friendliness

9.38/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

smiles on their faces at the end of a long day

the movers were so nice

Team was friendly.

super friendly crew

8. Will Hire Again

8.79/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

can't recommend Shepard's enough

would hire again

would definitely go with this company

would hire them again

9. Professionalism

9.11/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

professionalism and courtesy

handled everything professionally

truly a one-stop solution for all moving needs

high level of service implies professional crew

10. Conflict Handling

3.31/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no resolution from claims department

Eddie took care of the wet boxes issue

CFO did not return my call after dispute

11. Precision & Care

8.7/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

the movers were so meticulous

ensured antiques were transported without a scratch

I had no breakage

extra care with belongings and no damages

Great Crew Members icon

Great Crew Members

Frank, Cathydid a fabulous job and worked with smiles
Cesar,RickCesar and Rick were on top of everything
BarbBarb and the scheduling team were kind and responsive
Dave, Stephaniereceived warmly by Dave and Stephanie stayed in touch
LisaLisa did a great job
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Shepard's Moving and Storage

Location
32 Henry St, Bethel, CT, 06801
Phone
(203) 830-8300
Link
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