Established in 1933, North American Van Lines is a leading moving company known for providing fast and efficient moving services in Longmont, CO. They offer their services on a local and long-distance level, with more than 500 agent locations nationwide. This enables them to provide a vast array of resources for seamless moving experiences. Specializing in various services, including corporate relocation, long-distance, and local household moving, their dedicated agents assist in packing, loading, and transportation. Notably, North American Van Lines is recognized for being the first to utilize WorldTrac satellites, crane vans, and interactive driving simulators in the moving industry. Apart from these innovative features, they also provide a quality program to ensure that their agents, drivers, and employees meet high standards. To add to their services, the company has a shipment-tracking system available on their website.
North American Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About North American Van Lines
Additional Cities Served: Broomfield, Windsor
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
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Customer Reviews of North American Van Lines
We analyzed and organized the customer reviews of North American Van Lines in Centennial, CO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for North American Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“experience was very disappointing and had issues”
“deeply dissatisfied with the overall service”
“Terrible experience from start to finish.”
“negative experience with the move”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“belongings arrived five days late”
“didn't show up as scheduled”
“crew did not show up as planned”
“late delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charged extra for things included.”
“everything is customers fault or that will cost more”
“high total cost given the negative experience”
“not truthful about the price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Nancy was very nice and helpful throughout the process”
“multiple attempts through phone resulted in lies”
“lied and did not complete their job”
“communication was poor and unsatisfactory”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“huge miscommunication and use of day-laborers”
“did not receive promised $450 check”
“changed things to charge more.”
“actual moving process did not follow the sold plan”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delay in moving process and packing”
“loading took until midnight, should have been two days”
“still haven't received all our goods”
“unloading took 14 hours”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are hard workers”
“were professional, courteous”
“All ground workers were courteous and pleasant.”
“being patient and working around challenges”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“still think STS relocation is probably the best option”
“would not hire again due to dissatisfaction”
“would not hire again”
“would not hire again.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“not acting in good faith”
“did not conduct themselves professionally”
“will tell you anything to get the bid.”
“crew was inexperienced and unprepared”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no one seems to want to accept accountability for damages”
“only a fraction of the value compensated for missing TV”
“break things and change conditions.”
“only received minimal compensation for issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“unloaders caused a bunch of damage with their carelessness”
“items including TV were missing or damaged”
“antique pieces had legs broken.”
“items were lost, stolen, or broken”
Customer Insights
Cost: $ 9168.00 from 3 historical data points
Interstate Move Duration: 10 days from 6 reviews
Great Crew Members
| Nancy | Nancy was very nice and helpful throughout the process |
| Mary | seemed very knowledgeable about our items |
| Francisco | Francisco is mentioned for separate packing charges. |
| Will | Will was completely amazing and patient |
| Dean, Paul | Dean exceeded expectations, Paul gave a precise in-home estimate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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