Smartbox Moving and Storage Review
Looking to hire Smartbox Moving and Storage? See our detailed 11-point review based on our independent analysis of Smartbox Moving and Storage, 113 other Centennial moving companies, and 503 moving companies in Colorado.
Key Takeaways:
- Overall rating: 4.09 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Smartbox Moving and Storage is a trusted name in the moving and storage industry with a focus on providing convenient and reliable moving solutions both locally and across the country. As a premier provider of mobile, on-demand storage units, the company redefines portable storage with an innovative design incorporated in each unit for easy loading and unloading while ensuring maximum protection for stored items. Smartbox offers moving services at an affordable price and strives to make the moving process less stressful for customers. The moving company has partnered with third-party vendors to offer efficient loading and unloading services. Although their headquarters are based in Richmond, VA, Smartbox's reliable services extend to various parts of the nation, including as movers in Centennial, CO.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smartbox Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 4.42 | ↓ -46.8% | 3 | 17 | 15.0% | |
| Punctuality | 3.97 | ↓ -50.3% | 2 | 8 | 20.0% | |
| Affordability | 6.19 | ↓ -18.3% | 7 | 5 | 58.3% | |
| Communication | 3.30 | ↓ -55.5% | 4 | 21 | 16.0% | |
| Stick to Prices | 2.03 | ↓ -66.0% | 0 | 5 | 0.0% | |
| Friendliness | 6.57 | ↓ -24.8% | 2 | 3 | 40.0% | |
| Will Hire Again | 3.70 | ↓ -54.0% | 5 | 24 | 17.2% | |
| Professionalism | 4.41 | ↓ -46.0% | 0 | 5 | 0.0% | |
| Conflict Handling | 2.08 | ↓ -48.9% | 1 | 10 | 9.1% | |
| Precision & Care | 4.67 | ↓ -41.1% | 1 | 7 | 12.5% |
Recent Smartbox Moving and Storage Reviews
Quality - 4.42/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 3.97/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.19/10
How affordable was the moving service?
Overall Review Distribution
Communication - 3.30/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 2.03/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 6.57/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 3.70/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 4.41/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.08/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 4.67/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Smartbox Moving and Storage
- Long Distance Moving
- Storage Units
- Moving Locally
- Corporate Moving
- Portable Storage Containers
- Loading and Unloading Services
- Reliable Moving Labor Services
- Hourly Services
- Nationwide Services
- Experienced Movers
Licenses
State & federal license information
Colorado Moving License
Status: Inactive (last checked: 4/30/25)Colorado Moving License Information
- License Number: HHG-00187
- License Status: Inactive
- Date Issued: 8/30/06
Detailed Customer Insights
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Contact Smartbox Moving and Storage
- 11755 E Peakview Ave Suite 151, Englewood, CO, 80111
- (303) 552-9680
- https://www.smartboxmovingandstorage.com/find-a-location/denver
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How we ranked the top Colorado movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Colorado.
Rating Methodology
Here's the methodology we used to come up with the best movers in Colorado:
Our original review-based ranking algorithm
We started with a total of 503 companies that offer moving services in the Colorado area.
From these 503 companies, we analyzed a total of 95,184 reviews dating all the way back to July 2006.
We also reviewed a total of 222 state and federal moving licenses from these 503 companies and 1,600 different 3rd party review and social profiles.
Each of the ~95,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 249,175 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 32,376 Centennial moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Colorado moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
