U-Pack is the more thoughtful way to move. It offers door-to-door moves for homes of all sizes, using metal, weatherproof containers you can load and unload on your own. U-Pack’s long-distance moving service can be used for almost any situation. It is ideal for senior and student moves, job relocations, military transitions, and small jobs involving single rooms and studio apartments. If you’re moving cross-country, U-Pack guarantees quick delivery, which means you don’t have to wait six weeks for your belongings to arrive. And since the company will take care of all the driving, you don’t have to drive a massive truck across the country yourself. U-Pack offers 24/7 shipment tracking to let you know where your goods are at any given time. It has a location servicing all surrounding areas, specifically in Denver, CO.
U-Pack
About U-Pack
Additional Cities Served: Thornton, Arvada, Westminster, Commerce City, Littleton, Northglenn, Wheat RidgeShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- U-Pack vs Full Service
- U-Pack vs Portable Storage
Awards
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Customer Reviews of U-Pack
We analyzed and organized the customer reviews of U-Pack in Denver, CO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for U-Pack based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with U-Pack”
“U-Pack was fantastic and professional”
“damaged my possessions”
“seriously dissatisfied with the company”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“everything happened in a timely fashion”
“cubes did not arrive, and there was no urgency”
“on-time delivery”
“able to accommodate on a day's notice”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“spent less than $3,000 which is affordable”
“ended up paying $1500 more than quoted”
“1/2 the price of PODS”
“best price for our move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“always able to check on where my belongings were”
“reps were friendly and understanding”
“lack of urgency and only vague answers provided”
“very responsive customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“the price I was quoted never changed”
“paid significantly more due to an additional pod”
“does exactly what they promise”
“price lock when booked”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Delivered belongings efficiently”
“delivery was faster than expected”
“delivered before time with permission”
“helpful & efficient implies speediness”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone involved was pleasant and upbeat”
“drivers were so nice”
“accommodating with my mistake”
“representatives were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“absolutely recommend U-Pack”
“highly professional and reliable”
“would not recommend or hire again”
“recommend not using this company”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional and helpful”
“unprofessional use of dirty truck”
“professional drivers”
“top notch service from Upack start to finish”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unwilling to take responsibility”
“went above to fix my mistake”
“held my cube and rerouted without extra charges”
“made two trips for no extra charge”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items were destroyed or damaged”
“everything was clean and dry upon arrival”
“charged only for space used, no damage mentioned”
“nothing broken or damaged”
Customer Insights
Cost: $ 1648.00 from 5 historical data points
Interstate Move Duration: 4 days from 23 reviews
Great Crew Members
| Renee, Mike | special shout out for being friendly and accommodating |
| Mike, Brenda | Mike & Brenda worked miracles helping with pods |
| Denver team | Denver team was helpful and friendly |
| Jim | provided great packing tips |
| Anita | Anita was the kindest who helped last minute |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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