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1-800-PACK-RAT Moving and Storage Review

Updated Jun 10, 2025
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Looking to hire 1-800-PACK-RAT Moving and Storage? See our detailed 11-point review based on our independent analysis of 1-800-PACK-RAT Moving and Storage, 127 other Aurora moving companies, and 503 moving companies in Colorado.

Key Takeaways:

  • Overall rating: 2.77 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

1-800-PACK-RAT Moving and Storage is a moving company that offers diverse services including local and long-distance moving, on-site storage, and secure warehouse solutions. Their services are geared towards making moving and storage simple and hassle-free for customers. If you're looking for movers in Aurora, CO, it's worth considering their services. They provide all-steel, weatherproof, portable storage and moving containers for secure transport or storage of items, and offer both short- and long-term storage options. The company emphasizes customer service and the security of customers' belongings as their top priorities. They also have business solutions designed to help businesses save time and money. Despite the unsuccessful requests to the Services and About Us pages, useful information was obtained from the homepage.

Our Research

  • Analyzed 294 total reviews
  • Reviewed 5 social profiles and review listings
  • Checked for license verification at COPUC & FMCSA
  • Crunched 1,032 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality2.67↓ -67.9%2212415.1%
Punctuality1.68↓ -78.9%81305.8%
Affordability3.13↓ -58.6%134622.0%
Communication2.02↓ -72.8%2016011.1%
Stick to Prices1.61↓ -73.0%4695.5%
Speed3.21↓ -62.0%52516.7%
Friendliness6.25↓ -28.5%282058.3%
Will Hire Again2.22↓ -72.4%2517712.4%
Professionalism2.37↓ -71.0%65310.2%
Conflict Handling1.79↓ -55.9%6777.2%
Precision & Care3.54↓ -55.3%21214.3%

Recent 1-800-PACK-RAT Moving and Storage Reviews

Quality - 2.67/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great work by movers
Pack-Rat moving services ensured a smooth move
Pack-Rat Moving Services was phenomenal
Recent Customer Complaints
Fees, on hidden fees, nickel and dime you
had a terrible experience
horrible customer service and damaged items
terrible customer service
ridiculous fees and extra costs
Overall Review Distribution
Positive
22 (15.1%)
Negative
124 (84.9%)

Additional Details

Moving Services Offered by 1-800-PACK-RAT Moving and Storage

  • Long-Distance Moving Solutions
  • Local Moving Solutions
  • On-Site Storage Solutions
  • Secure Warehouse Storage Solutions
  • All-Steel Containers
  • Business Solutions
  • Moving Containers
  • Storage Facility Locations
  • Residential Solutions
  • Portable Storage Containers

Contact 1-800-PACK-RAT Moving and Storage

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How we ranked the top Colorado movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Colorado.

Rating Methodology

Here's the methodology we used to come up with the best movers in Colorado:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 503 companies that offer moving services in the Colorado area.

From these 503 companies, we analyzed a total of 95,184 reviews dating all the way back to July 2006.

We also reviewed a total of 222 state and federal moving licenses from these 503 companies and 1,600 different 3rd party review and social profiles.

Each of the ~95,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 249,175 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 32,318 Aurora moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Colorado moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.35/10 avg in Colorado from 47,238 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.94/10 avg in Colorado from 16,341 reviews

Affordability

How affordable was the moving service?

7.60/10 avg in Colorado from 10,270 reviews

Communication

Responsiveness before, during, and after the move.

7.45/10 avg in Colorado from 17,773 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.96/10 avg in Colorado from 6,492 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.53/10 avg in Colorado from 20,411 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.85/10 avg in Colorado from 27,741 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.11/10 avg in Colorado from 48,215 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.23/10 avg in Colorado from 27,180 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.08/10 avg in Colorado from 5,266 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.03/10 avg in Colorado from 22,248 reviews