Collegeboxes, a division of U-Haul, has been in business since 1999, providing full-service storage and shipping services to students across the country. Collegeboxes offers in-room pickup and delivery for students needing items shipped or stored. Their services include storage and shipping, study abroad shipping and storage, ship to school, direct shipping, and international shipping. As a part of U-Haul, Collegeboxes utilizes industry-leading moving and storage technology and services. They are endorsed by school administrators and are frequently seen cooperating with housing departments at many colleges and boarding schools. As they strive to make student move-ins and move-outs easier, they also contribute significantly to the versatile Sacramento, CA relocation services available in the city. Their mission is to provide a seamless moving experience for students and ease the process of moving for schools.
Collegeboxes at U-Haul Of West Sacramento
About Collegeboxes at U-Haul Of West Sacramento
Additional Cities Served: West Sacramento
Moving Services
- Storage & Shipping Simplify the College Moving Process
- Study Abroad
- Ship to School College Students Moving In
- Direct Shipping When All You Need Is Shipping
- International Shipping
- Online Account Management
- Endorsed by School Administrators
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Declared Valuation Protection
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Customer Reviews of Collegeboxes at U-Haul Of West Sacramento
We analyzed and organized the customer reviews of Collegeboxes at U-Haul Of West Sacramento in Sacramento, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Collegeboxes at U-Haul Of West Sacramento based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“reserved one star due to ownership issues”
“terrible experience with the truck rental”
“had a great experience”
“prices seemed reasonable initially”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“waited for more than 49 min”
“they scheduled my appointment but no tech available”
“they understood that a flat tire could hold up the process”
“huge line and double booked truck”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“factoring in gas, it became expensive”
“mentioned more competitive prices”
“overcharged for rental rate and safe move”
“extremely expensive compared to the initial quote”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“employee didn't know what they were doing”
“poor customer service experienced”
“some employees provided good and responsive service”
“Great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Delivery fee was waived as an accommodation.”
“quoted $29.95 but charged $100.67”
“U-Haul did not honor our reservation”
“said no worries for extra time on the truck ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very fast”
“supper slow service”
“waited too long due to overbooking”
“ready to go within 25 mins”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very helpful and kind”
“male employee was agitated and disrespectful”
“very friendly”
“staff seemed in a hurry to go home”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“reserved the last star due to management”
“would not rent there again”
“will never go back to this U-Haul”
“would rent from them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“workers professionally work at their optimum”
“employee assigned wrong trucks repeatedly”
“male employee lost temper and yelled”
“unprofessional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“part of the safety chain missing and rusted”
“Theresa used another office's resources quickly.”
“issue not effectively resolved”
“no resolution offered in over 5 days”
Great Crew Members
Elijah | Elijah was extremely helpful and kind. |
Joseph | Joseph was very helpful |
Teresa | Teresa was helpful and supportive with great spirit |
Teresa | Teresa deserved praise for going above and beyond |
James Robinson | James Robinson was very professional despite being lunch time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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