The company, 1-800-PACK-RAT Moving and Storage, offers a range of services such as local and long-distance moving solutions, on-site storage solutions, and secure warehouse storage solutions. The firm claims to make moving and storage services convenient, secure, and affordable. Their all-steel, portable storage, and moving containers ensure the safety and security of customer items. Additionally, they offer a nationwide network of over 65 secure warehouse storage facilities. The company simplifies moving by delivering a portable moving container to clients, allowing them to pack at their own pace before picking it up and transporting it to the desired location. With a focus on customer service, they compare favorably with a variety of Sacramento, CA moving companies. The about us and services pages were not successfully crawled.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Elk Grove, West Sacramento, Dixon
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
Have feedback for 1-800-PACK-RAT Moving and Storage?
Error. Please try again later.
Customer Reviews of 1-800-PACK-RAT Moving and Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in Sacramento, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“packrat is not a good option”
“Sales were kind but execution was poor.”
“Awful company, do not ever use”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they didn't show up as promised”
“they canceled the delivery two days in a row”
“Delivered pod later than scheduled.”
“container was NEVER delivered”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“there half the price of the other guys”
“extremely expensive due to high monthly costs”
“Price was much worse than Pods”
“the extra little you save”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they have a poor customer service policy”
“can't get no one on the phone”
“Customer service is a joke”
“had to call customer service more than 5 times with no resolution”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“stuck with unexpected extra month's charge”
“absolutely nothing they can do about billing mistake”
“deceived by the company”
“Charged $562.03 more than originally quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“misplaced my container for weeks”
“my container has yet to leave Atlanta in three months”
“move taking significantly longer than promised”
“fast loading”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rep was combative”
“they are friendly”
“unfriendly service”
“friendly drivers”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“wouldn't hire again due to lack of problem solving”
“not to make the same mistake of hiring them”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“defensive and elusive responses”
“driver did not fully know how to get the container off”
“representative was very professional”
“very uncool and not very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did NOTHING to rectify the situation”
“unwilling to rectify billing issue”
“nothing they can do about billing mistake”
“did not take ownership or resolve issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“nothing broken”
“items were dented and scratched”
“belongings were damaged”
“all my belongings were in good condition”
Customer Insights
Cost: $ 1344.00 from 4 historical data points
Interstate Move Duration: 20 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Sacramento Moving Services
Nearby Cities
