Optimal Movers Review
Looking to hire Optimal Movers? See our detailed 11-point review based on our independent analysis of Optimal Movers, 183 other Los Angeles moving companies, and 2,289 moving companies in California.
Optimal Movers has an overall score of 8.68 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 77.43% of all movers in California and the top 81.68% of moving companies nationwide. They score better than 1,771 movers in California.
Key Takeaways:
- Overall rating: 8.68 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Optimal Movers is a licensed and insured moving company based in West Hollywood, California. They strive for exceptional customer satisfaction and provide such services as local, residential and commercial moving, along with specialized handling for artwork, antiques, and piano moving. Notably, they offer an express service to assist those moving from Los Angeles to San Francisco. Optimal Movers supports their clients throughout the entire move, ensuring it is as seamless and hassle-free as possible. Proud of their efficient and clean moving services, Optimal Movers rightfully boasts a reputation as one of the top movers West Hollywood has seen over the last five years.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Optimal Movers & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.26 | ↑ 11.6% | 35 | 0 | 100.0% | |
| Punctuality | 9.19 | ↑ 15.3% | 15 | 0 | 100.0% | |
| Affordability | 8.96 | ↑ 18.3% | 12 | 0 | 100.0% | |
| Communication | 8.49 | ↑ 14.3% | 8 | 0 | 100.0% | |
| Stick to Prices | 8.20 | ↑ 37.6% | 4 | 0 | 100.0% | |
| Speed | 9.38 | ↑ 11.2% | 16 | 0 | 100.0% | |
| Friendliness | 9.34 | ↑ 7.1% | 20 | 0 | 100.0% | |
| Will Hire Again | 9.21 | ↑ 14.6% | 35 | 0 | 100.0% | |
| Professionalism | 9.29 | ↑ 13.7% | 23 | 0 | 100.0% | |
| Conflict Handling | 4.94 | ↑ 21.5% | 1 | 0 | 100.0% | |
| Precision & Care | 9.22 | ↑ 16.4% | 21 | 0 | 100.0% |
Recent Optimal Movers Reviews
Quality - 9.26/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 9.19/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.96/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.49/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 8.20/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.38/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.34/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 9.21/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 9.29/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.94/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.22/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Optimal Movers
- Local Moves
- Long Distance Residential Moving
- Commercial Movers
- Apartment Movers
- Art & Piano Movers
- Los Angeles to San Francisco Express Movers
- Packing and Unpacking Services
- Storage Services
- Labor Services
- Commercial and Office Movers
Licenses
State & federal license information
California Moving License
Status: Active (last checked: 12/06/24)California Moving License Information
- License Number: CAL-T191365
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 6/26/25)- USDOT: 2877827
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
-
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
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Awards
Contact Optimal Movers
- 7607 Santa Monica Blvd # 25, West Hollywood, CA, 90046
- (323) 577-5000
- https://optimalmovers.com/
Follow Optimal Movers:
How we ranked the top California movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in California.
Rating Methodology
Here's the methodology we used to come up with the best movers in California:
Our original review-based ranking algorithm
We started with a total of 2,289 companies that offer moving services in the California area.
From these 2,289 companies, we analyzed a total of 433,300 reviews dating all the way back to April 2005.
We also reviewed a total of 572 state and federal moving licenses from these 2,289 companies and 6,760 different 3rd party review and social profiles.
Each of the ~433,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 1,420,896 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 129,245 Los Angeles moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every California moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
