Clutter Moving & Storage - Orange County

Additional Cities Served: Buena Park, Laguna Hills
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Customer Reviews of Clutter Moving & Storage - Orange County
We analyzed and organized the customer reviews of Clutter Moving & Storage - Orange County in West Covina, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Clutter Moving & Storage - Orange County based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“called experience amazing ”
“best team among five uses ”
“amazing job by movers ”
“best crew I have had ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“got our boxes dropped off on time ”
“quick service by movers”
“received text messages with ETA”
“they were efficient ”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“crazy expensive rates”
“fee structure changed and went up significantly”
“huge financial burden for misinformation ”
“rate a little higher than other movers ”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communications”
“customer service completely unhelpful”
“customer service outsourced and unhelpful”
“clear communication provided”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“jack up prices after quote”
“received different box than originally packed, issues with repacking”
“always a great experience ”
“charged extra for time wasting rather than service ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very efficient with the move ”
“quick service by movers”
“fast and efficient movers ”
“quick moving crew”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Ariel and Jeremiah J were awesome ”
“very courteous”
“very courteous team”
“team was extremely polite ”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again as it was amazing ”
“would hire again and used 5 times ”
“will be using them again ”
“hope to get them as crew next time ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional and focused”
“they were professional ”
“professional crew”
“unprofessional behavior by the company”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“supervisor created problem, no willingness to resolve”
“unable to resolve theft issue or provide proof”
“failed to address issues”
“claim was denied”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful with items”
“care for our boxes ”
“vinyl records stolen during the move”
“super-star packing assures item care”
Customer Insights
Cost: $ 2197.00 from 3 historical data points
Great Crew Members
Ariel, Jeremiah | best team among five uses |
Robert, Jeremiah, Alex | Robert, Jeremiah, Alex very helpful and professional |
Robert, Jeremiah, Andrew | did an amazing job, very efficient, made move easy |
Robert, Andrew, Jerimuah | Robert, Andrew, Jerimuah were awesome and courteous |
Robert | Robert was helpful with the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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