Agile Moving Services
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Additional Cities Served: San Francisco, Fremont, Santa Clara, Vallejo, Fairfield, Richmond, Mountain ViewShow More >
Awards
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Customer Reviews of Agile Moving Services
We analyzed and organized the customer reviews of Agile Moving Services in San Jose, CA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Agile Moving Services based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Total pros with great service”
“very professional and highly recommend this company”
“amazing experience with whole house move”
“They did it swiftly and safely with only two men”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Arrived and completed the move in timely manner”
“they were on time”
“showed up on time”
“informed me about delay in arrival but still late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Priced well compared to competitors”
“reasonably priced”
“so reasonably priced”
“Reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“always answered the phone”
“Professional and courteous interaction”
“hard to communicate with the company”
“informed me about delay”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“No indication of price change from quote”
“stayed within the estimate”
“Preset price was maintained”
“office staff keeps prepayment money unfairly”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Quickly moved from one place to the next”
“Swiftly moved a very heavy item”
“fast during the move”
“finished job before estimated time slot”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“These guys were great”
“very nice folks”
“Professional and courteous”
“easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend and would hire again”
“definitely will hire them for next moves”
“recommend them to everyone I know”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Total pros reflects a professional crew”
“very professional”
“were very professional”
“professional and motivated”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“claim resolution took over 7 months”
“rather than trying to make things right, a representative blamed me”
“office staff did not handle rescheduling issue well”
“did not take responsibility for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Got all my belongings safely”
“everything safely fit into truck and storage”
“careful with items”
“Move a 450 lb. marble table up stairs without damage”
Great Crew Members
| Dwayne, Rick | quick, efficient, handled challenges well |
| Dwayne | Dwayne the owner is an amazing person |
| Jaime | was no help and just passed the buck to the owner |
| Dwayne, Rick | phenomenal and excellent job packing our moving truck |
| Dwayne | returned a found item, demonstrating care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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